Customer Support & Localisation Specialist

Viber remote 2026-05-20 21:03:10
Откликнуться на reworker.net

Описание

Viber is looking for a skilled Customer Support Specialist, who will also be helping us with the content localisation for the Ukrainian market.

 

What you can expect from the job:

Answer user reviews in Apple and Google Play stores and Facebook in Ukrainian and Russian languagesAssist users who have technical issues with the app using knowledge base and peersCategorize and analyze reviews topics to reveal and escalate common problems to the development teamLocalize content from English to Ukrainian: posts, chat-botsCollaborate with other teams for maximum efficiency.

Required skills:

2+ years of experience in Customer Support or SMM in Tech or e-commerceUnstoppable desire to help people through meaningful communicationAbility to explain technical concepts in a simple and clear wayExcellent writing skills (Ukrainian and Russian)Good EnglishAttention to the details and time management skillsAbility to determine the complex nature of the problem.

What we can offer:

Work in a truly international environmentFriendly peers who are always here to helpFully remote workPart-time flexible schedule (approx. 20 hours per week and potentially more in the future)Contract work. віддалена
Откликнуться на reworker.net

Похожие вакансии

  • Customer Support Team Lead

    Netpeak Full Remote 21 час назад
    ... шукаємо людину, яка має досвід Customer Support та вже є готовим менеджером:  ... : В тебе є досвід в Customer Support Success від 3 років, тобто ... з ключових генераторів змін в Customer Support.Самостійного опису й впровадження нових ...
    career.netpeak.group

  • Head of Customer Service | Uklon UA

    Uklon Україна 21 час назад
    ... implementation of the updated CX (Customer Experience) strategy approval of the updated customer support department structure approval and implementation ...
    uklon.com.ua

  • O2C Customer Service Specialist (Temporary)

    JTI 21 час назад
    ... : Taguig, Metro Manila (Hybrid)Customer Service Specialist (Temporary) Join JTI GBS Manila as a Customer Service Specialist (Temporary – 12 months) and play ... stakeholders, and provide expert support on customer service-related matters. What We’re ...
    jobs.jti.com

  • Global Service Desk - Service Delivery Manager

    JTI 21 час назад
    ... to built and develop IT support services that meet business demand, drive customer satisfaction, leverage best-practices in the industryExcellent knowledge of the entire support process and services provided by ...
    jobs.jti.com

  • Master Data Specialist (Temporary)

    JTI 21 час назад
    ... (6-12 months)Master Data Specialist - TemporaryThe job involves maintaining vendor and customer master data, processing high volumes ... the CPM.Assist and provide support to other GBS groups within ...
    jobs.jti.com

  • Logistics & Customer Service Specialist (Danville, VA)

    JTI 21 час назад
    ... dedicated and ambitious Logistics and Customer Service Specialist to support our expanding production goals for ... the RoleAs a Logistics and Customer Service Specialist, you will work closely with ...
    jobs.jti.com

  • Global Supply Chain & Customer Service Specialist

    JTI 21 час назад
    ... . As a Global Supply Chain & Customer Service Specialist, you will play a pivotal ... and other functional partnersProvide efficient support for Customer Service and Supply Chain processes ... . If you need any specific support, alternative formats, or have other ...
    jobs.jti.com

  • People & Culture Specialist

    JTI 21 час назад
    ... &C Projects: The P&C Specialist actively collaborates with the People & Culture team to support the rollout of both operational ...
    jobs.jti.com

  • STRATEGIC INSIGHTS SPECIALIST

    JTI 21 час назад
    ... more: jti.com   Strategic Insights Specialist  PositionIn this role, you will ... to modelling and forecasting processes, support functions with market data and ... .•    Market modelling, analytics and data support – includes ad-hoc and regular ...
    jobs.jti.com

  • Employee Life Cycle Specialist

    JTI 21 час назад
    ... changes.As an Employee Lifecycle Specialist, you will be responsible for: Employee Lifecycle Support:Provide services in alignment with ... Central is an advantage. Strong Customer Service Mindset. Understanding cross-cultural ...
    jobs.jti.com

  • Talent Management & Learning Development Specialist

    JTI 21 час назад
    ... Management and Learning Development Specialist in the area of People & ... 3.) MyJTI SupportTalent and Learning Specialist provides advisory support to JTI community on how ... knowledge of Excel.Strong Customer Service Mentality.Understanding cross-cultural ...
    jobs.jti.com

  • Accounting and Reporting Specialist (Temporary)

    JTI 21 час назад
    ... Reporting - CPMAccounting and Reporting Specialist (Temporary)The Accounting & Reporting team support a cluster of JTI entities ... the Accounting and Reporting Specialist in the area of Accounting ... , assists and provides support to other GBS groups within ...
    jobs.jti.com

  • Customer Finance Support Associate (Fixed Term Contract)

    JTI 21 час назад
    ... THIS POSITION IS ABOUT - PURPOSEThe Customer Finance Support Staff is responsible to provide support to Customer Finance Team in accomplishing various ... for the purpose of providing support to Customer Finance. WHO ARE WE LOOKING ...
    jobs.jti.com

  • Entity Accounting & Reporting Specialist

    JTI 21 час назад
    ... . At the same time, the Specialist collaborates with other team members ... . If you need any specific support, alternative formats, or have other ... will be processed only to support the recruitment process in which ...
    jobs.jti.com

  • Accounting & Reporting Specialist (Fixed Term)

    JTI 21 час назад
    ... an Accounting & Reporting Specialist, you will be responsible for: ... preparationProcess Documentation:Support the team manager and expert ... Assist and provide support to other GBS groups within ... manager and expert; Support on activities or training other ...
    jobs.jti.com

  • Lease Accounting Specialist

    JTI 21 час назад
    ... of the role:Lease Accounting Specialist is responsible for ensuring the ... close activities, reconciliations and audit support.Proficient SAP user; knowledge of ... . If you need any specific support, alternative formats, or have other ...
    jobs.jti.com

  • Product Owner Support & Project Support

    JTI 21 час назад
    ... and experienced professional to support strategic initiatives and product development ... prototyping to go-live support), and the transition of the ... management Stakeholder management and customer experience knowledgeStrong communication, analytical, and ...
    jobs.jti.com

  • CRM Specialist | Uklon UA

    Uklon Україна 21 час назад
    ... need: experience in building a customer lifecycle in b2c companies experience ... getting to know the current customer lifecycle and making suggestions for ... to volunteering activities and regularly support team spirit outside of working ...
    uklon.com.ua

  • FINANCE ASSOCIATE

    JTI 21 час назад
    ... Africa.The Finance Associate will support the Finance team in delivering ... ) analysis and reporting, (4) operational support.What you will be doing: ... local tax queries, submission, etc.Support interactions with local bank relationship ...
    jobs.jti.com

  • Consumer Experience Specialist

    JTI 21 час назад
    ... : We’re looking for Consumer Experience Specialist to help establish our Consumer ... benefit and other tools to support employees who become parentsIndividual support to employees in specific life ...
    jobs.jti.com

  • Accounting & Reporting Specialist - Mandarin

    JTI 21 час назад
    ... box for the A&R Specialist - Mandarin role. Target start dates ... , accounting tax, and business processes; support and analyze process improvements; coordinate ... tasks from the team manager; support other GBS groups; participate in ...
    jobs.jti.com

  • Intercompany Specialist

    JTI 21 час назад
    ... global standards.As an Intercompany Specialist in the area of Accounting & Finance, you will:Process and validate intercompany customer and vendor transactions in SAP, ... business partners globally, providing support, training, and participation in cross- ...
    jobs.jti.com

  • Procurement Specialist

    JTI 21 час назад
    ... Procurement? Were seeking a Procurement Specialist to help shape our future ... . If you need any specific support, alternative formats, or have other ... will be processed only to support the recruitment process in which ...
    jobs.jti.com

  • NICE CX-One Engineer - Remote

    Miratech 21 час назад
    ... -up innovation. Today, we support digital transformation for some of ... is going through a Customer Experience transformation and Miratech is ... of features and functions to support business needs. The client’s customer-focused contact center solutions are ...
    www.smartrecruiters.com

  • MS Dynamics 365 Customer Engagement (CRM) Architect

    Customertimes Ukraine, Remote 21 час назад
    ... couple of functionalities from: Sales, Customer Service, and Field Service, Marketing and Customer Insights – mostly Cloud, but On- ... a corporate rate) Certification coverage & support for participation in specialized events ( ...
    customertimes.com

  • DevOps Engineer

    JTI 21 час назад
    ... observability Ensure the monitoring and support of the Digital Ecosystem applications ... applications.Improve operations through monitoring, support and diagnostic tools and scriptsEnhance ... If you need any specific support, alternative formats, or have other ...
    jobs.jti.com

  • O2C Credit and Collections Specialist (Temporary)

    JTI 21 час назад
    ... and Collections Specialist (Temporary) Join JTI GBS Manila as a Credit and Collections Specialist (Temporary – 12 months) and play ... service delivery.Support end-to-end collections operations: ... across all customer codes and sales channels, including ...
    jobs.jti.com

  • International Traffic Specialist, CDMX

    JTI 21 час назад
    ... - Responsibilities:Communicate shipment requirements to Customer Service - GVA, revision of all documents received from Customer Service - GVA. Coordinate and assure ... an organized and catalogue system. Support a continuous improvement work environment. ...
    jobs.jti.com

  • NPD SPECIALIST

    JTI 21 час назад
    ... & Sales (M&S) NPD Specialist, S he will be responsible ... related questions and provide support to the markets assigned; deliver ... you need any specific support, alternative formats, or have other ... be processed only to support the recruitment process in which ...
    jobs.jti.com

  • O2C Credit and Collections Specialist (Temporary)

    JTI 21 час назад
    ... and Collections Specialist (Temporary) Join JTI GBS Manila as a Credit and Collections Specialist (Temporary – 12 months) and play ... service delivery.Support end-to-end collections operations: ... across all customer codes and sales channels, including ...
    jobs.jti.com

  • Demand Planning Senior Specialist

    JTI 21 час назад
    ... the roleThe Demand Planning Senior Specialist is responsible for leading and ... SAP and related systems.Verify customer sales orders and ensure proper forecast loading management.Support monthly operational planning cycles and ...
    jobs.jti.com

  • LEGAL TECHNOLOGY SPECIALIST

    JTI 21 час назад
    ... is responsible for providing support to users of legal technology ... :Provide guidance and support to JTI entities in terms ... urgency or complexity, support local legal teams with all ... you need any specific support, alternative formats, or have other ...
    jobs.jti.com

  • Facilities Maintenance Specialist 1

    JTI 21 час назад
    ... responsibility to provide support for mechanical or electrical issues, ... mechanical or electrical support to the leaf RMC production ... optimum mechanical efficiency to support the achievement of meeting customer targets.Ensure stable electrical, steam, ...
    jobs.jti.com

  • NICE CX-ONE TechOps Engineer

    Miratech 21 час назад
    ... start-up innovation. Today, we support digital transformation for some of ... team.CAA TechOps is a support team in OMNI Channel supporting ... ensures a best-in-class customer experience.Responsibilities:⁠Identify potential problems ...
    www.smartrecruiters.com

  • NICE CX-ONE TechOps Engineer

    Miratech 21 час назад
    ... start-up innovation. Today, we support digital transformation for some of ... team.CAA TechOps is a support team in OMNI Channel supporting ... ensures a best-in-class customer experience.Responsibilities:⁠Identify potential problems ...
    www.smartrecruiters.com

  • NICE CX-ONE TechOps Engineer

    Miratech 21 час назад
    ... start-up innovation. Today, we support digital transformation for some of ... team.CAA TechOps is a support team in OMNI Channel supporting ... ensures a best-in-class customer experience.Responsibilities:⁠Identify potential problems ...
    www.smartrecruiters.com

  • NICE CX-ONE TechOps Engineer

    Miratech 21 час назад
    ... start-up innovation. Today, we support digital transformation for some of ... team.CAA TechOps is a support team in OMNI Channel supporting ... ensures a best-in-class customer experience.Responsibilities:⁠Identify potential problems ...
    www.smartrecruiters.com

  • Head of Product, Devart BU

    Devart Remote, Slovakia, Ukraine 21 час назад
    ... or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support. Driven by passion, we play ...
    www.devart.com

  • Process Analyst Manager

    JTI 21 час назад
    ... .   Position: Take full ownership of support requests from the Global Service ... with vendors for advanced technical support when necessaryAnalyze, prioritize, and assess ... in the areas of application support, business process design, and enterprise ...
    jobs.jti.com

Карточка вакансии:

  • Должность Customer Support & Localisation Specialist
  • Размещено: 2026-05-20 21:03:10
  • Город remote
  • Зарплата:
  • Компания: Viber