MS Dynamics 365 Customer Engagement (CRM) Architect

Customertimes Ukraine, Remote 2026-05-23 21:03:20

Описание

Job Description

Our consultants are self-motivated, possess strong problem-solving skills, and possess a passion for crafting great solutions based on wide experience and talent that enables quality software delivery. They understand the best approach to architecture and development is through blending technologies and methodologies appropriate to the task at hand. The goal is to contribute to the clients' long-lasting success and expand our business.As an architect, you will have an opportunity to not only proudly play a leading role on projects, but to also share your experience and mentor others. At times you will collaborate with sales and contribute to continuous improvement of internal processes and DevOps.


Qualifications

5+ years in Dynamics 365/CRM (CE) using at least couple of functionalities from: Sales, Customer Service, and Field Service, Marketing and Customer Insights – mostly Cloud, but On-premise will be a plus as well Proven experience managing projects in different industries (better – in large and long-term engagements) through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction Mix of hands-on experience on business applications implementation, architectural design, and strategic business acumen Experience in pre-sales, supporting the sales team in shaping deals, being accountable for overall estimates enabling the sales team in the pursuit of enterprise customer opportunities Experience in assessing feasibility of migrating customer solutions and/or integrating with 3rd party systems both Microsoft and non-Microsoft platforms Experience in developing and maintaining technical architectures, documentation, frameworks and strategies as they relate to Microsoft Dynamics implementations Hands on experience deploying with Microsoft Power Platform solutions is highly desired Exposure to enterprise planning and delivery tools such as JIRA or Azure DevOps (CI/CD) Strong cross functional and technical knowledge, and experience of Enterprise Application Integration and Architecture patterns Agile Software Development experience Will be a plus - Certifications in MS Dynamics 365 and Microsoft Power Platform

Responsibilities

Play an Architect role in projects Help in presales with understanding of overall customer needs, prepare solution/integration architecture, estimations, implementation plans Help in mentoring/building the efficient solution development team Help in continuous improvements of internal processes and DevOpsTechnologies:Mandatory - Microsoft Dynamics 365, Web Services, Azure DevOps, SQL query and database tools, SSIS, Scribe or other ETL toolThese are an advantage - Microsoft Power Platform, Power Automate, Dataverse Actions, Logic Apps, Power Apps, Power BI

Working conditions

Flexible work schedule Office or remote or mixed types of work are welcome Regular compensation package reviews 20 working days paid vacation leave, 15 working days of paid sick leaves and 5 “day offs” Medical Insurance program for employee (and the ability for an employee to insure family members at a corporate rate) Certification coverage & support for participation in specialized events (webinars, conferences, trainings etc.) Regular team-buildings inside team projects, as well as summer and winter corporate parties for the entire companyJR-36470

Похожие вакансии

  • Middle Microsoft Dynamics 365 (CRM) Developer

    Customertimes Ukraine, Georgia, Poland, Montenegro, Czech Republic, Bulgaria, Remote час назад
    ... development custom web components for Dynamics CRM Certifications in MS Dynamics 365 and Microsoft Power PlatformResponsibilities play a MS Dynamics Developer role in projects Currently ...
    customertimes.com
  • Middle MS Dynamics Consultant

    Customertimes Ukraine, Georgia, Poland, Montenegro, Czech Republic, Bulgaria, Remote час назад
    ... in Dynamics 365 CRM (CE) implementation, configuration, and customization using at least a couple of functionalities from Sales, Customer Service and Field Service, Marketing, and Customer Insights – both Cloud and On-premise 2+ years in MS PowerApps ...
    customertimes.com
  • MS Dynamics Developer Senior

    Customertimes LATAM, Remote час назад
    ... . The successful candidate together with Architect, Product Owner and other senior developers will be responsible for designing, developing, and implementing solutions within the Microsoft Dynamics 365 Customer Engagement (D365 CE) and PowerApps platforms ...
    customertimes.com
  • MS Dynamics 365 CRM Консультант/Бизнес-аналитик – US Client

    Skyline Consultants LLC remote час назад
    ... welcome to our team involved Dynamics 365 Customer Engagement Consultant for working with American clients. Requirements:3+ years of experience with integration, implementation, and training of Dynamics CRM, Dynamics 365 solutions;2+ years of Business ...
    reworker.net
  • Backend Developer (.NET)+ Dynamics 365 (UK)

    Andersen Ukraine час назад
    ... an experienced Backend Developer (.NET)+ Dynamics 365 to work on a project for one of our UK customers.The customer is a UK-based FTSE- ...
    people.andersenlab.com
  • Head of Customer Service | Uklon UA

    Uklon Україна час назад
    ... indicators (KPIs), including overall customer sentiment and customer satisfaction metrics responsible for budget ... in developing and implementing customer service projects in the digital ... development of a CX (Customer Experience) strategy approval of key ...
    uklon.com.ua
  • CRM Specialist | Uklon UA

    Uklon Україна час назад
    ... motivational programmes for customer retention by region and country validating hypotheses of customer interaction through various CRM activities analysing CRM activities through A B testing ... know the current customer lifecycle and making suggestions for ...
    uklon.com.ua
  • Senior MS PowerApps Developer

    Customertimes Ukraine, Remote час назад
    ... 365 CRM Experience developing Power Apps, including Canvas Apps & Model-driven Apps Understanding of D365 offline mode features Experience with importing and exporting data from to MS Dynamics ... 1h ) Customer interview (1h) OfferWe offer: Financial ...
    customertimes.com
  • Аналітик (CRM)

    Дарниця Київ час назад
    ... суміжних дисциплін; Досвід роботи аналітиком CRM SFE у фармацевтичній галузі бажаний; Знання принципів CRM та SFE, розуміння ринку фармацевтики; ... -платформи) та досвід роботи з CRM Quadrasoft; Здатність аналізувати великі обсяги ...
    www.darnitsa.ua
  • O2C Customer Service Specialist (Temporary)

    JTI час назад
    ... (O2C) operations. You’ll manage O2C customer service for JTI’s global customers ... , and provide expert support on customer service-related matters. What We’re ... years of relevant experience in customer service, order-to-cash, or ...
    jobs.jti.com
  • RRP DIGITAL RETENTION ASSOCIATE

    JTI час назад
    ... churn rate, customer lifetime value (CLTV), and purchase frequency.Familiarity with Customer Relationship Management (CRM) systems to track customer interactions, segment audiences, and ... re-engagement, effective campaign targeting, preparation and ...
    jobs.jti.com
  • Sales Manager, Mobion BU

    Devart Remote, Slovakia, Ukraine час назад
    ... . Management of the sales funnel, customer interaction, satisfaction tracking processes, and report generation using Zoho CRM. Execution of effective lead generation ... of loyalty programs to improve customer satisfaction. Requirements At least three ...
    www.devart.com
  • Customer Support Team Lead

    Netpeak Full Remote час назад
    ... відгуки наших клієнтів. Середній Customer Satisfaction Score за останні пів ... людину, яка має досвід Customer Support та вже є готовим ... тебе є досвід в Customer Support Success від 3 років, ... виконання гарних KPI Customer Support.Мотивацію і навчання команди. ...
    career.netpeak.group
  • Data Architect

    Andersen Ukraine час назад
    ... Andersen invites a Data Architect to join its team for working with a company from Oman.The customer is a pioneering financial institution ... as a Data Architect for 5+ years. Experience specifically as a Data Architect in the banking sector for ...
    people.andersenlab.com
  • Data Architect

    Andersen Ukraine час назад
    ... Data Architect for a large-scale project with a USA client in global travel payments. The role involves auditing and analyzing the client’s data landscape to assess quality and structure, laying the foundation for future AI-driven solutions.The customer ...
    people.andersenlab.com
  • Logistics & Customer Service Specialist (Danville, VA)

    JTI час назад
    ... dedicated and ambitious Logistics and Customer Service Specialist to support our ... the RoleAs a Logistics and Customer Service Specialist, you will work ... process improvement within Manufacturing Services (MS)Perform other duties as assigned ...
    jobs.jti.com
  • MS Dynamics 365 Functional Consultant (F&O)

    Customertimes Ukraine, Remote час назад
    ... major office SW (e.g. MS Office, data processing tools, ERP ... ; Certify within one year as MS D365 FO experts (modules TBD); ...
    customertimes.com
  • Computer Vision Architect

    Andersen Ukraine час назад
    ... Vision Architect for a project with a German photonics tech leader. The role involves developing scalable embedded camera systems for smart mobility, using modular, containerized architecture for traffic monitoring and infrastructure solutions.The customer ...
    people.andersenlab.com
  • Enterprise Solutions Architect

    Andersen Ukraine час назад
    ... Andersen invites an Enterprise Solutions Architect to join its team for working with a company from Oman.The customer is a pioneering financial institution ... .RequirementsExperience as an Enterprise Solutions Architect for 5+ years. Deep knowledge ...
    people.andersenlab.com
  • Data Architect

    Andersen Ukraine час назад
    ... Andersen invites an experienced Data Architect to join its team for working with a company from Germany.The customer is a global leader in ... policies.RequirementsExperience as a Data Architect for 5+ years. Experience on ...
    people.andersenlab.com
  • Solutions Architect

    Andersen Ukraine час назад
    ... a Solutions Architect to join its team for working with a company from Oman.This position requires on-site in the Muscat office, but we are also open to considering candidates from other countries for relocation.The customer is a ...
    people.andersenlab.com
  • Consumer Care and Telesales Manager

    JTI час назад
    ... that improve the customer journey and operational efficiency.Provide coaching and leadership to Contact Care Specialists to enhance capability, engagement, and accountability within the team. ... center systems, CRM tools, and reporting platforms.Demonstrated ...
    jobs.jti.com
  • DIGITAL MARKETING LEAD

    JTI час назад
    ... performance of digital initiatives, using customer data and analytics to optimize ... effective digital Marketing and e-CRM strategies, value-driven e-commerce experiences and analytics capabilitiesDrive the engagement with third-party vendors, tech ...
    jobs.jti.com
  • Customer Finance Support Associate (Fixed Term Contract)

    JTI час назад
    ... Distributor Partner and Key Account Customer. Identifies non-compliance and prepares ... purpose of providing support to Customer Finance. WHO ARE WE LOOKING ...
    jobs.jti.com
  • Global Supply Chain & Customer Service Specialist

    JTI час назад
    ... : jti.com   Global Supply Chain & Customer Service SpecialistAbout the position: At ... . As a Global Supply Chain & Customer Service Specialist, you will play ... experience in Supply Chain and Customer Service in a multinational company. ...
    jobs.jti.com
  • QA Automation Engineer (JavaScript)

    Andersen Ukraine час назад
    ... focus on innovation and customer trust, the organization is committed to improving later life outcomes.The project focuses on enhancing software quality through test automation across mobile, web, backend, and Microsoft Dynamics 365 platforms.The position ...
    people.andersenlab.com
  • Head of Product, Devart BU

    Devart Remote, Slovakia, Ukraine час назад
    ... or individuals, we provide a customer-centric approach, delivering high-quality ... management. Product that needs your engagement dbForge simplifies and automates your ...
    www.devart.com
  • Salesforce Architect

    Customertimes LATAM, Remote час назад
    ... demonstrable experience as a Salesforce architect, with a proven track record ... deep understanding of the technical dynamics involved, including the operational mechanisms, ...
    customertimes.com
  • Pre-sale Data Architect

    8allocate Remote час назад
    ... seeking a seasoned Pre-Sales Architect to join our dynamic team. ... the sales team to understand customer needs and objectives.Develop and ...
    cleverstaff.net
  • Data Architect Technical

    Customertimes Poland, Serbia, Georgia, LATAM, Remote час назад
    ... + years of experience as Data Architect or Data Lead Manager (or ...
    customertimes.com
  • Application Architect

    Yalantis remote час назад
    ... looking for an experienced Application Architect to join us. As an Architect you will have a chance ...
    reworker.net
  • Software Architect (in the UK)

    Andersen Ukraine час назад
    ... a UK-based Software Architect for a major Logistics project with a global transport leader. Youll help develop a mobile app designed to enhance the overall travel experience and improve accessibility to key transport services.The customer is the leading ...
    people.andersenlab.com
  • OPERATIONAL PLANNER SPECIALIST

    JTI час назад
    ... потребности бизнесаТехническая поддержка пользователей CRM систем и мобильных приложенийКонтроль за ... 2-х лет: оператор CRM системы, оператор базы данныхВладение английским языком на уровне IntermediateЗнание MS Office на уровне продвинутого пользователя ( ...
    jobs.jti.com
  • MS Power Platform Admin

    Customertimes Ukraine, Remote час назад
    ... administrative tools and capabilities of MS Power PlatformResponsibilities Provide administrative technical ... Team in systems integrations and MS Power Apps development Perform system settings and administration of MS Power Platform Provide ongoing support ...
    customertimes.com
  • Marketing Engagement & Activation Specialist

    JTI час назад
    ... our team as a Marketing Engagement & Activation Specialist. In this role, ... execution and management of marketing engagement and activation programs, with a ... , coordinate and manage marketing engagement and activation initiatives, including consumer ...
    jobs.jti.com
  • General QA Engineer in Engagement Product Team

    ZONE3000 Kharkiv час назад
    ... needs of our customers.The Engagement Platform is intended as a proactive web-based help desk solution offer functionality required by our continually growing Customer Support Team. It allows seamless ... other tools allowing for efficient customer support.
    zone3000.net
  • Data Analyst (CRM) | Uklon UA

    Uklon Україна час назад
    ... (DWH) in terms of analysing customer behaviour and customer experience preparing, generating and automating ... insights (data mining) to improve customer experience looking for patterns and ...
    uklon.com.ua
  • CRM Specialist | Uklon UA

    Uklon Україна час назад
    ... з клієнтами шляхом проведення різних CRM-активностей аналізувати CRM-активності шляхом A B тестувань ...
    uklon.com.ua
  • Enterprise Architect

    Miratech час назад
    ... are looking for an Enterprise Architect who will assist in maintaining ...
    www.smartrecruiters.com

Карточка вакансии:

  • Должность MS Dynamics 365 Customer Engagement (CRM) Architect
  • Размещено: 2026-05-23 21:03:20
  • Город Ukraine, Remote
  • Зарплата:
  • Компания: Customertimes