ABOUT COMPANY

SoftServe Business Systems was founded in 2003. We aim high; our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency.

We are a product company, and this affects our day-to-day activities. Our team is highly involved in the client’s needs, we value business expertise, and we take every step with extra carefulness. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others.

SoftServe Business System’s ideal candidate can share the company’s values and become a reliable partner for the team.

REQUIREMENTS

Solid background in deploying out-of-the-box CRM/ERP or enterprise-grade products in client environments2+ years of experience in a Business Analyst positionUpper-Intermediate English for daily communication with clients’ teams and running workshopsStrong interviewing and negotiation skillsKnowledge of software development methodology basicsAbility to produce clear and structured documentationExperience in documenting business requirementsAbility and desire to work in a teamTime management and prioritization skills

Nice-to-have skills

Experience in similar positions in FMCG companies or on the contractor’s side (integrators, consulting companies)Knowledge of SFA (Sales Force Automation), DMS (Distribution Management System), BI (Business Intelligence), and TPM (Trade Promo Management) software solutionsUnderstanding of retail distribution structure and marketing activities

RESPONSIBILITIES

Studying, analyzing, and describing business processes within the scope of ongoing projectsCreating reports and technical specifications for developing additional software functionalityInteracting with the customer, clarifying requirements, and understanding project specificsCollaborating closely with the software development teamConducting presentations and demonstrations of the product’s functionality for customers