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NCC Contract Manager
The Network and Communication Center (NCC) Service Delivery function is responsible for delivering Networks and Communications Services worldwide in line with service agreements contracted with third parties and with business expectations. The services include but are not limited to Wide Area Network (WAN), Local Area Network (LAN), and WiFi, Unified Communications, Internet, and related perimeter security services, including Cloud services.
The Contract Manager (CM) supports NCC by providing oversight and governance of outsourced telecom contractual arrangements. The CM establishes and executes Contract Management activities, including contract changes, issue resolution, and contract clarifications as part of provisioning and delivering the COE’s outsourcing governance shared services model. The CM is also responsible for ensuring that all the annual Contract Management objectives for the COE are completed and the stakeholders are satisfied with the Contract Management shared services they receive.
Position:
All contract Management activitiesConfirmation of contract performanceContractual negotiationCommunication and Alignment with Legal and Procurement Division
Requirements:
Bachelor’s degree requiredFluent English5 years’ experience in Outsourcing and telecom Service Provider Contract Management required (must-have)Background in people management, financial responsibility, negotiations, and business decision-makingConsultative and continuous-improvement focusedGood communication skills to convey overall engagement objectives and maintain open lines of communication between the business and the service providersDecisive yet collaborative leadership style using facilitation skills to resolve issuesDemonstrated ability to influence others without authority in a global and matrixed work environmentAbility to build credibility, garner support, and work effectively with internal stakeholders and divisionsExcellent project management skillsCreative problem-solving and negotiation skillsProven leadership skillsStrong analytic skills Client-service orientedAbility to manage the overall contract management process
What we offer:
Competitive pay and an attractive annual bonus Ongoing development opportunities in a multinational environment, a wide variety of projects, ambitious goals, and independence in achieving them. Promoting from within the culture Freedom with responsibility (we trust your competencies, ability to manage your time, and your scope of work) A lot of flexibility in terms of work arrangements (work from the office or from home) Private medical care (various options to choose from) and life insurance Employee pension and savings programs JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave Multisport card, foreign language classes A wide variety of trainings, webinars, and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria) Modern office with traditions (Art Norblin Factory) in a convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs, and underground bicycle parking Working in a diverse and inclusive organization of over 40 different nationalities
What to expect:
Expect well-being initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
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