Position Description

The Unit Supervisor for Referral Management is responsible for leading initiatives that enhance clinical care quality, operational performance, and regulatory compliance across the academic medical center. Performs supervisory and coordinative work in the operations of referral management. Responsible for overseeing the management of incoming and outgoing patient referrals to include radiological studies. Works with community partners/providers, insurance companies, and cross organizational departments throughout the School of Medicine.
 

Major/Essential Functions

Oversight of Referral Management ProcessSupervising StaffUse data-driven strategies to improve clinical workflow, reduce variability, and optimize patient outcomesProcessing Outgoing ReferralsDevelop protocols to ensure optimization of health care delivery within TTUHSC SOM that prioritize services provided across all three campusesTrack outgoing referrals from initiation to closureProcessing Incoming ReferralsDevelop and maintain an internal capability report to socialize with community partnersDevelop processes to accept external referralsInsurance authorizationsOther duties as assigned

Preferred Qualifications

•​​​​​Bachelor's degree in healthcare administration, Nursing, or similar healthcare related degree​
• Referral or case management experience
• Project management experience
 

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at .

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at .

Introduction

Nationally recognized as a , TTUHSC provides much more than just a job! Enjoy excellent , including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our , TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team membersPaid Time Off – Including holidays, vacation, sick leave and moreRetirement PlansWellness ProgramsCertified Mother-Friendly WorkplaceAdditionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.