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To make a difference with us, all you need to do is bring your human best.
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Learn more: jti.com
Please, apply by 28.05.2025
Consumer Experience Acquisition & Retention Manager
About the position:
As the Consumer Experience Acquisition & Retention Manager in the Marketing department, you will be responsible for co-designing & excuting the activations strategy and to develop consumer mechanic programs that meet the established brand objectives.
Main areas of responsibility:
Supporting the development of omnichannel brand activation programs in line with brand strategy & objectivesDesign of promotions and mechanics for direct consumer engagement in stores & other touchpooints (such as HoReCa, events..etc.)Collect and analyze programs' data and provide optimization recommendationsSupport in managing brand ambassadors & product experts communities, including onboarding, training and constant feedback exchange (both ways)Close collaboration with other functions to ensure all development programs are in line with budget & brand objectivesManage multiple projects simultaneously in a fast-paced environment, ensuring timely and effective executionApply commercial acumen to support strategic decision-making and drive business impactOversee budget planning and control to ensure delivery of objectives on time and within scopeRequirements:
Degree in Marketing, Business, or related field, together with 3–5 years in premium brand marketing (FMCG, Automotive, or Real Estate preferred)Skilled in branding tools, marketing platforms, analytics & MS Office. CRM knowledge is an assetStrong leadership, communication, and project management skillsProven experience in 360° marketing strategy within FMCG, automotive or premium real estateStrong analytical skills to evaluate options and support business decisionsStrategic thinking with solid understanding of data and numbersEfficiency-focused, simplifies processes and eliminates redundanciesSkilled in structured problem solving and change managementWhat to expect:
Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.