WE ARE

SoftServe is a global digital leader in software development in Europe. Thousands of talented individuals work on 2,000+ projects with clients in the USA, Europe, LATAM, and APAC.

We are about open-minded people who love technology and have the environment to craft their personal and professional growth. We understand that the best way to build our future is to help you build yours.

IF YOU ARE

Having at least 1 year of commercial experience in HR or customer serviceProficient in Microsoft Office Suite (Word, Excel, Outlook)Familiar with handling sensitive and confidential information with discretionSkilled in working collaboratively within a team and adapting to changing prioritiesStrong in communication and interpersonal skillsEffective as a team player, problem-solving and working efficiently in a fast-paced environmentHolding a bachelor’s degreeCapable of communicating in English freely in a multicultural environment

AND YOU WANT TO

Serve as the primary point of contact for employees seeking assistance with HR-related mattersRespond to written employee inquiries via HR ticketing systems in a timely and professional manner. If necessary, communicate with requestors or other departments via TeamsProvide first-level support on HR policies and procedures, payroll, benefits, and time-offsEscalate complex or sensitive cases to Tier 2 HR specialists or relevant HR teams as neededMaintain confidentiality and ensure compliance with company policies and legal regulationsAssist employees in navigating self-service HR systems and direct them to appropriate resourcesContinuously update and maintain knowledge of HR policies and proceduresProvide feedback and suggestions for improving HR service delivery

TOGETHER WE WILL

Care for your wellness with a health insurance packageEmbrace wide career opportunities, challenging projects, top-notch technologies, and a clear career path with SoftServe’s People Excellence programHave access to 11,300+ learning solutions with SoftServe University and Udemy BusinessExtend your skillset and gain practical experience by cooperating with seasoned SoftServians at the New Experience Board programGain certifications from leading providers (Google, AWS & others)Code! The project is not overwhelmed with meetings and other non-development related activitiesSupport hundreds of thousands of people everyday, by helping them not to waste precious time to maintain healthy nutritionHelp you with your individual initiatives — we are open to them, just come and share your ideas!