Tietoevry Create Ukraine is inviting a talented professional to join our growing team as a Business Analyst ( ServiceNow). Our customer is one of the Big Four companies providing audit, tax, consulting, and financial advisory services.
Responsibilities:
• Requirements elicitation, gathering and analysis
• Requirements design, developing and documenting
• Requirements management
• Requirements documents approval process
• Communication with product stakeholders
• Support customer with questions and functionality logic
• Participation in Solution design process with Development team
Qualifications:
• 3+ years of BA experience in IT
• Knowledge or experience with ServiceNow platform
• Strong understanding of SDLC
• Proficiency in writing functional and non-functional requirements, use cases design, system diagrams
• Strong knowledge of requirement management processes and change management processes
• Hands on experience in documenting business processes, user interfaces, data structures and business logic, UML, SQL, Agile (Scrum)
• Structural approach, i.e. the ability to decompose the entire scope with respect to the given level of details
• Strong working experience in presenting the requirements to various target groups
• Strong communication and presentation skills
• Strong analytical, problem solving skills and result oriented approach
• Team player abilities
• English — upper intermediate+
Well be advantage:
• Knowledge of ITIL / ITSM will be an advantage
#LI-Remote
At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.