Вивчення всіх необхідних матеріалів для ефективного виконання завдань.
Консультація клієнтів по текстовим каналам зв'язку.
Надання якісної підтримки та вирішення запитів клієнтів.
Робота із запереченнями та вирішення конфліктних ситуацій.
Передача складних запитів у відповідні відділи.
Фіксація та оформлення заявок відповідно до стандартів компанії.
Кваліфікації
Мова:Українська – рідна.
Відмінні навички усної комунікації.
Уважність до деталей, відповідальність, клієнтоорієнтованість.
Вміння швидко сприймати інформацію та передавати її клієнтам.
Впевнений користувач ПК.
Базовий рівень математичних знань (рахувати пропорції, відсотки).
Англійська: від A2 рівня (буде плюсом).
Можливість працювати з персонального ноутбука перші 2 тижні під час навчання.
Додаткова інформація
Що ми пропонуємо?
Віддалений формат роботи.
Підтримка психологічного здоров'я.
Компенсація навчання, занять спортом, мовних курсів.
Допомога у створенні домашнього офісу.
Медичне страхування.
Готовий(-а) зробити крок вперед?
Приєднуйся до команди, де кожен день – це нова можливість взяти RISK і досягти успіху.
Слідкуй за нами в LinkedIn таInstagram, щоб бути в курсі найцікавіших можливостей!
Похожие вакансии
Customer Support Specialist
Ekreative
, Cherkasy,
8 дней назад
... .We are looking for a Customer Support Specialist to join our team—someone who is tech-savvy, highly organized, and customer-focused. You’ll be the front ...
ua.talent.com
Team Lead/Head of Customer Support (EMI, FinTech)
PayDo
Київ, Київ,
18 дней назад
... in shaping our customer experience strategy, implementing efficient support processes, and fostering a culture of excellence within the Customer Support team.Your regular tasks: Team ... L1 and L2 Customer Support Representatives) to achieve performance goals ...
jobs.org.ua
Marketplace Customer Success Specialist
Xometry
Київ, Київ,
26 дней назад
... our Xometry team as a Customer Success SpecialistIn this multifaceted role, you will deliver stellar outcomes for both new and at risk customers by providing training, technical support and advocacy - with an end ...
jobs.org.ua
Junior Customer Support Specialist
RISK
Київ, Київ,
18 дней назад
... та швидкістю.Запрошуємо в команду Customer Support Specialist (вихідна лінія).Опис вакансіїВивчення всіх ...
jobs.org.ua
Junior Technical Support Specialist
25800UAH
GeeksForLess
Львівська область, Львів,
21 день назад
... shared hosting platform, customer support is provided for hosting related ... problem and provide customer with the updatesPrioritise and manage several open cases at one timeProvide Tier1-2 support — include deep investigation, provide workaround ...
jobs.org.ua
Customer Support Specialist
Ekreative
, Lviv,
8 дней назад
Customer Support SpecialistEkreative is a ... are looking for a Customer Support Specialist who will become a part ... of our talented team. Requirements:1+ year of experience in IT customer serviceStrong client-facing ...
ua.talent.com
Customer Service Specialist (For Pooling)
JTI
14 часов назад
... : Taguig, PhilippinesGLOBAL SUPPLY CHAIN & CUSTOMER SERVICE SPECIALIST (For Pooling)The Global Supply Chain & Customer Service Specialist is responsible for handling operations ... provide high quality operational support to the dedicated Markets & Customers ...
jobs.jti.com
RRP Brand Operations Project Specialist
JTI
14 часов назад
... in place.The incumbent will support in translating, activating, and adjusting ... . Together with RRP Brand Manager, support on overall strategic planning process ... deliver on agreed KPIs(3) Support cadence meetings and ensures they ...
jobs.jti.com
Customer Support Team Lead
Netpeak
Full Remote
14 часов назад
... шукаємо людину, яка має досвід Customer Support та вже є готовим менеджером: ... : В тебе є досвід в Customer Support Success від 3 років, тобто ... з ключових генераторів змін в Customer Support.Самостійного опису й впровадження нових ...
career.netpeak.group
Customer Experience Specialist
SKELAR
Київ, Київ,
16 дней назад
... ринках.Зараз ми в пошуку Customer Experience Specialist до одного з наших бізнесів – ... його потреби.— Proven expertise in customer support: Ти маєш практичний досвід customer support і розумієш важливість побудови міцних ...
jobs.org.ua
Head of Customer Service | Uklon UA
Uklon
Україна
14 часов назад
... implementation of the updated CX (Customer Experience) strategy approval of the updated customer support department structure approval and implementation ...
uklon.com.ua
Customer Support Specialist
Hitachi Rail
, Kiev,
21 день назад
... a dedicated and motivated Customer Support Specialist to join and strengthen our ... customers and ensuring a customer compliance resolution process by collecting ... take on challenges, address customer requirements and solve problemsQualified individuals ...
ua.talent.com
Business Support Executive
London Bridge Hospital
, Odesa,
8 дней назад
... in London.As a Business Support Executive, you’ll provide business support to the Digital & Customer Experience team. Whilst providing executive assistant support, to include diary management, for ...
ua.talent.com
Technical Sales Specialist (m/f/d) with Lithuanian and English | Relocation to Sofia, Bulgaria
TELUS International
, ,
18 дней назад
... experience.Key Responsibilities:Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate Master and efficiently ... largest employer in the CX (Customer Experience) industry in the country ...
ua.talent.com
Junior Data Analytic Specialist
Nestle Ukraine LLC / Нестле Україна, ТОВ
Львівська область, Львів,
20 дней назад
Junior Data Analytic SpecialistLviv, UA Full- ... higher.With you we will: Support the Business Market Zone with ... functions on regular basis to support them with any clarifications on ...
jobs.org.ua
Customer Experience Consultant – Lithuanian & English | Relocation to Sofia, Bulgaria
TELUS International
, ,
18 дней назад
... referral bonusesKey Responsibilities:Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate Master and efficiently ... largest employer in the CX (Customer Experience) industry in the country ...
ua.talent.com
Deputy Director of Field Management
International Rescue Committee
, Kiev,
9 дней назад
... develop & deliver relevant operational support to unlock delivery barriers. Reporting ... of the Program & Awards Support team that support Project Cycle Meetings (PCM), Regional ... and ensure operational support enables these goals.•Demonstrated successful ...
ua.talent.com
Customer Support Specialist
Hitachi Energy
Київ, Київ,
29 дней назад
... seeking a dedicated and motivated Customer Support Specialist to join and strengthen our ... customers and ensuring a customer compliance resolution process by collecting ... to take on challenges, address customer requirements and solve problemsHitachi Energy ...
jobs.org.ua
Contact Care Workstream Specialist (Temporary)
JTI
14 часов назад
... .What you will do:Consumer & Customer Care InitiativesUnder direction of Cpntact Care Oversight Manager to support in the development, launch and ...
... efforts, providing technical and financial support, and leading the Social Protection ... of Ukraine. The Social Policy Specialist would be reporting to Deputy ... does and is mandated to support the realization of the rights ...
ua.talent.com
Support Consultant with Lithuanian and English | Relocation to Sofia, Bulgaria
TELUS International
, ,
23 дня назад
... experience.Key Responsibilities:Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate Master and efficiently ... largest employer in the CX (Customer Experience) industry in the country ...
ua.talent.com
Customer support manager
LimTC
Київ, Київ,
16 дней назад
... English + Our Global Mission: Remote Customer Support at LimTCImagine a role where ... team of passionate, English-speaking Customer Support Specialists who are ready to ... + is essential)Previous experience in customer support or a client-facing role ...
jobs.org.ua
Customer Support Coordinator
Xometry
Київ, Київ,
24 дня назад
... keen eye for detail, the Customer Support Coordinator role at Xometry could ... other duties as assigned to support the team and enhance customer satisfaction.Qualifications: Thrives in a ...
jobs.org.ua
Finance Entity Accounting and Reporting Senior Specialist
JTI
14 часов назад
... Finance Entity Accounting and ReportingSenior Specialist Position:Entity Accounting and Reporting Senior Specialist is responsible for support Finance and FP&A local ...
jobs.jti.com
Customer Support Specialist
Ekreative
Черкаська область, Черкаси,
28 дней назад
We are looking for a Customer Support Specialist who will become a part of our talented team.City: Lviv, Cherkasy, remote (Ukraine)Requirements:1+ year of experience in IT customer serviceStrong client-facing and communication ...
jobs.org.ua
Protection from Violence Officer Ukraine Kherson
Norwegian Refugee Council
, ,
19 дней назад
... PfV Manager and with technical support from the country level PfV Specialist. The PfV interventions include delivery ... Coordinator, PfV Project Manager, PfV Specialist, support departments, other NRC program teams, ...
ua.talent.com
Global Supply Chain & Customer Service Specialist
JTI
14 часов назад
... . As a Global Supply Chain & Customer Service Specialist, you will play a pivotal ... , and other functional partnersProvide efficient support for Customer Service and Supply Chain processes ... will be processed only to support the recruitment process in which ...
jobs.jti.com
Solutions Consultant with Lithuanian and English
TELUS International
, ,
23 дня назад
... referral bonusesKey Responsibilities:Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate Master and efficiently ... largest employer in the CX (Customer Experience) industry in the country ...
ua.talent.com
Solutions Consultant with Lithuanian and English | Relocation to Sofia, Bulgaria
TELUS International
, ,
23 дня назад
... experience.Key Responsibilities:Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate Master and efficiently ... largest employer in the CX (Customer Experience) industry in the country ...
ua.talent.com
Local Recovery and Accountability Advisor
Cowater International
, ,
19 дней назад
... tailored advice and capacity-strengthening support, and ensuring alignment with project ... exchange, and continuous improvement cycles. Support the documentation and dissemination of ... , quality assurance, and technical support. Ability to identify gaps in ...
ua.talent.com
GSC&CS Specialist with French
JTI
14 часов назад
... .com Global Supply Chain & Customer Service Specialist with FrenchAbout the position: At ... other functional partnersProvide efficient support for Customer Service and Supply Chain processes ... you need any specific support, alternative formats, or have other ...
jobs.jti.com
Procurement Specialist
PNUD Argentina
, Kyiv,
13 дней назад
... line with UNDP’s global procurement support architecture. The Procurement Specialist will contribute to the knowledge ...
ua.talent.com
Roving Rehabilitation Technical Officer - Ukraine
Handicap International
, Kharkiv,
месяц назад
... work closely with the rehabilitation specialist and the program’s technical team. You are responsible for support and advice of a national ...
ua.talent.com
Engineering Manager - Customer Support
Boeing
, Kyiv,
16 дней назад
... for 737NG MAX Airframe in Customer Support to join their team in ... employees performing engineering activities within Customer Support, while ensuring safety, first time ... and safety into the technical support provided to customers.Helps to ...
ua.talent.com
Assistant to Country Coordinator - Ukraine (M/W)
Expertise France
, Kyiv,
10 дней назад
... and Scope of Work1. Operational Support Support Country Coordinator in day-to- ... team and Expertise France Shared Support Unit in Ukraine, contribute to ... inclusive innovation, capacity building, regulatory support, and the empowerment of women- ...
ua.talent.com
Assistant to Country Coordinator - Ukraine (M/W)
Aktor Interactive Group
, Kyiv,
10 дней назад
... and Scope of Work1. Operational Support Support Country Coordinator in day-to- ... team and Expertise France Shared Support Unit in Ukraine, contribute to ... inclusive innovation, capacity building, regulatory support, and the empowerment of women- ...
ua.talent.com
Global Service Desk Tower Manager (Technical)
JTI
14 часов назад
... business, and ability to prioritize support of these where required. Proficiency in customer service. Ability to coach others on customer oriented communication dealing with complex ...
jobs.jti.com
Customer Support Agent (L1) - Ukrainian Fluent/Native
Freedx
, ,
9 дней назад
... offer. Role Overview: As a Customer Support Agent (L1) at Freedx, you ... first contact to enhance the customer experience and reduce escalations. Requirements1 year of experience in online customer support, ideally within a technology or ...
ua.talent.com
Customer Solutions Engineer (Remote - Ukraine or Poland)
Jobgether
, ,
25 дней назад
... own advanced technical integrations, champion customer success, and help drive innovation ... throughout their journey. Manage complex customer issues by partnering with Technical Account Managers and Support Engineers to ensure seamless onboarding ...