ZEN.COM is a smart financial app designed for your everyday life – at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN.COM, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees.

Currently we are seeking a professional to join us as Country Compliance Officer in our new entity in Ukraine. 

Requirements:

• Proven regulatory expertise with a strong track record in managing license applications, renewals, and ongoing regulatory engagement across payments, banking, crypto, and virtual assets sectors.
• In-depth knowledge of Country Financial regulatory frameworks, including licensing conditions, card scheme rules, AML/CTF obligations, and compliance best practices.Demonstrated experience working with regulators, card schemes (Visa/Mastercard), PSPs, and alternative payment methods (APMs) as the primary point of contact.
• Experience in developing and implementing compliance policies and aligning them with business objectives and regulatory requirements.
• Advanced knowledge of CDD/KYC/KYB processes.
• Proven ability to advise senior leadership, communicate with cross-functional stakeholders, and present to executive and board-level committees.
• Strategic mindset with strong leadership and team management skills, capable of mentoring compliance professionals and fostering a culture of regulatory excellence.
• Excellent analytical and decision-making skills.
• Professional fluency in English (spoken and written) and native speaker of Ukrainian.

• Must be a resident of Ukraine.

Responsibilities:

As Country Compliance Officer, you will be responsible for leading regulatory engagement and licensing processes, ensuring ongoing compliance with financial regulations, and serving as the primary point of contact for regulators and payment partners.

1) Licensing & Regulatory Engagement:

• Manage all aspects of license applications, renewals, and regulatory submissions, including payments, banking, crypto, and virtual assets.
• Build and maintain strong relationships with financial regulators and supervisory authorities.
• Act as ZEN’s primary point of contact for regulators, card schemes, PSPs, and APMs.
• Monitor regulatory developments and provide timely updates and guidance to internal stakeholders.

2) Compliance Oversight:

• Ensure ongoing compliance with licensing conditions, regulatory requirements, and card scheme obligations for both issuing and acquiring activities.
• Oversee ZEN’s compliance governance framework and regulatory obligations at country level.
• Own, implement, and maintain compliance-related policies and procedures across the business.
• Provide regulatory guidance and professional advice to leadership, senior management committees, and operational teams.
• Oversee AML/CTF compliance, ensuring appropriate policies, systems, and controls are implemented and maintained.
• Ensure Customer Due Diligence (CDD), Know Your Customer (KYC), and Know Your Business (KYB) processes meet all applicable regulatory standards.

3) Leadership:

• Lead, develop, and mentor the compliance team, promoting high standards of regulatory conduct.
• Collaborate closely with legal, operations, and product teams to support compliant business growth.
• Support internal and external audits, regulatory reviews, and supervisory engagements.

What we offer:

• Real influence on shaping the ZEN.COM.
• Work in an environment where innovation and effectiveness truly matter.
• Competitive salary and flexible working conditions.
• Internal and external training opportunities.

If you want to have a real impact on the experience of thousands of users and work with committed teams in an environment that values ownership, transparency, and pace – apply today!