ROLE PURPOSE:

The Humanitarian NGO Platform in Ukraine was established in February and is dedicated to serving and facilitating the work of its international and Ukrainian NGO members to efficiently and effectively address the humanitarian needs of conflict affected people. This is done through advocacy, coordination, information sharing, representation, and external stakeholder engagement. The Secretariat currently consists of the Director, Deputy Director, Advocacy and Policy Advisor, Communications and Admin Officer, and is supported by the Steering Committee comprising of NGOs. Save the Children is the host of the NGO Platform. 

The Communications and Administration Officer will be responsible for leading the NGO Platform's communication and information sharing, managing internal and external communications with members, partners and the public, including translation, and managing the day-to-day implementation of support functions, including translation; procurement support; membership management; and organisation of meetings and events. 

The Communications and Administration Officer will lead the NGO Platform communications by producing and designing specific information and communications products, such as updating the website, weekly updates, publications, and backgrounders, ensuring their quality and adequacy to standards. This position will also support the establishment of internal information sharing systems and connect communications with advocacy opportunities. 

The Communications and Administration Officer will support procurement for the NGO Platform team (engagement with service providers, raising PRs, follow-up on implementation quality), in close collaboration with the Save the Children departments. 

KEY AREAS OF ACCOUNTABILITY: 

Internal NGO Platform Communications 

Leads on the development and release of the Bi-Weekly Update to members based on input by the Secretariat’s team and requests from members.  Develops and maintains updated an “Induction Pack” and onboarding information for the NGO Platform, especially for new NGO Platform Members and new Country Directors in coordination with the Director, the Deputy Director and the Advocacy and Policy Advisor, in order to ensure that appropriate information and communications is provided to NGO Platform members and relevant stakeholders.  Manages membership registration, member contact information, and other information on membership.  Collaborates with the Director, the Deputy Director and the Advocacy and Policy Advisor on the creation of surveys and other data collection mechanisms.  Ensures that all NGO Platform products are translated and checks and ensures the quality of translations. 

External communications and engagement 

Promotes NGO Platform members and secretariat visibility to contribute to achieving NGO Platform advocacy and influencing objectives. Ensures the consistency of the NGO Platform’s public position through communications digital platforms.  Maintains NGO Platform Social media presence ( LinkedIn).  Leads the production of information and communications products ( brochures, backgrounders, newsletters etc.) appropriate to the NGO Platform’s work as needed.  Manages the content development of the NGO Platform website and works with the vendor to publish and manage the website.  Provides and files meeting attendance lists. Reviews all information and communications products released by the NGO Platform Secretariat and ensures that they maintain high-quality standards; that reports are clear, objective, based on comprehensive data and comply with relevant professional requirements. 

Administration 

Maintains procurement, financial, and administrative systems which comply with host agency Save the Children’s requirements, but which are also fit-for-purpose and appropriate for the NGO Platform.  Is responsible for all travel and accommodation arrangements for the NGO Platform guests by liaising with relevant departments at Save the Children.  Assists in organizing all logistics for trainings, meetings, workshops, events and other NGO Platform activities. 

Additional job responsibilities 

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience. In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly. 

QUALIFICATIONS AND EXPERIENCE AND ATTRIBUTES 

Essential 

Master’s degree in journalism, communications, information management, political or social sciences or related area.  Demonstrated experience of years in a communications role, preferably in a humanitarian/NGO/civil society setting.  Demonstrated experience in handling administrative responsibilities.  Track record of producing various types of communications and information products.  Written and spoken fluency in English and Ukrainian  Willingness to learn and interest in humanitarian practice.  Commitment to international humanitarian standards and principles.  Excellent writing, editing and analytical skills and ability to formulate well-targeted strategic documents.  Attention to detail.  Ability to work independently in a fast-paced and often demanding environment.  Flexibility, multi-tasking and teamwork 

Desirable

NGO Communication experience  Experience in an NGO (local or international) or civil society in Ukraine desirable.

SKILLS AND BEHAVIOURS (our Values in Practice) 

Accountability: 

Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values 

Ambition: 

Sets ambitious and challenging goals for themselves, takes responsibility for their own personal development and encourages their team to do the same  Widely shares their personal vision for Save the Children, engages and motivates others  Future orientated, thinks strategically and on a global scale 

Collaboration: 

Approachable, good listener, easy to talk to  Builds and maintains effective relationships with colleagues, members and external partners and supporters  Values diversity and different people’s perspectives, able to work cross-culturally. 

Creativity: 

Develops and encourages new and innovative solutions  Willing to take disciplined risks 

Integrity: 

Honest, encourages openness and transparency, builds trust and confidence  Displays consistent excellent judgement 

Child Safeguarding Policy: 

We are committed to ensuring children's safety. Our recruitment process includes strict background checks and reflects our commitment to protecting children from harm. 

Equal Opportunities

The post holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures. 

Health and Safety: 

All employees are expected to perform their duties in accordance with our global policy on harassment prevention. 

Preventing Fraud, Bribery and Corruption 

The role holder shall perform the necessary duties in accordance to Counter-fraud, Bribery & Corruption Policy and keep any activity during performance of duties free from any instance of fraud, bribery, theft, and corruption. 

In your cover letter, indicate your expected salary and English proficiency level.