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Engineering Delivery Manager
This role is situated within the Digital Technology Department, operating under the Global Development Center within the DIGITAL and IT function at JTI. Specifically, the DIGITECH department, housed within the GDC, plays a critical role in defining technology and architecture strategy aligned with the business vision, as well as Digital delivery
Position:
Delivery & Technical ownership
Brings in-depth technical expertise in solution development.Understanding of the business requirements and transferring them into project deliverables.Assessing the technical requirements when selecting new solutions (focused on mobile apps).Ensures that DIGITECH solutions align with the latest industry standards, technological trends, and best practices.
Release
Collaborate with cross-functional teams to define release scope, objectives, and timelines.Develop and maintain a comprehensive release plan, including release schedules, milestones, and dependencies.Coordinate release activities, ensuring all stakeholders are informed and aligned.Oversee the execution of release activities, including code deployments, configuration changes, and data migrations.Coordinate thorough testing and quality assurance to ensure the stability and functionality of the platform.Identify areas for process improvement and automation to enhance release efficiency and quality.Collaborate with the development team and agency to implement best practices and optimize release processes.Stay up to date with industry trends and advancements in eCommerce platforms, Azure, and Magento.Stay up to date with CI/CD industry test, test automation, DevSecOps.
SLAs and KPIs
Establish and monitor service levels and performance metrics to measure IT Service Catalog team effectiveness and productivity.Provide accurate reports and metrics for management reporting.Drive pro consumer & customer initiatives and activities through KPI & SLA setup, to reduce time to resolution, reduce number of incidents etc.
Requirements:
Bachelor's or Master's degree in Computer Science, Engineering, or a related field.5+ years of experience in Delivery Management in large teams (25+ people).5+ years of experience in an Engineering Leadership Role ( Application Engineer, Solution Architect, Team Lead, Tech Lead, Engineering Manager or similar role).5+ years of experience in working with and be directly involved in the development of internet commercial solutions / platform ideally based on cloud providers / SaaS & multi-tenant and microservice based architecture.Experience in managing the Request for Proposal (RFP) process for mobile application development projects and assessing technical solutions.End-to-end delivery of mobile application development projects, ensuring timely and high-quality deliverables.Familiar with software practices, both in the BUILD and RUN phases.Fluent English (Written and spoken).
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.