Our client is a fast-scaling e-commerce brand that has rapidly become a market leader in the outdoor living space. Since launching in 2022, they’ve doubled revenue year over year and are now on pace for mid-8-figure sales by 2026—with nine figures in sight.
We’re looking for a Fulfillment & Inventory Manager to own and optimize daily fulfillment operations — from inventory accuracy and delivery performance to vendor management and SOP improvement. You’ll be the go-to person for keeping things running smoothly, especially when it comes to large-item or palletized shipments.
Resolve delivery exceptions and fulfillment issues across multiple DCs
Reconcile inventory mismatches and ensure data integrity across systems
Manage distribution center relationships and hold partners accountable
Improve shipping, returns, and part workflows through SOP and process updates
Coordinate cross-functionally with customer support, purchasing, and systems teams
Track and report on key metrics: SLA adherence, error rates, returns, and part accuracy
Coach and support junior fulfillment team members
3–5 years of experience in eCommerce or 3PL fulfillment/logistics
Experience with large or bulky items (furniture, outdoor goods, appliances, etc.)
Familiarity with Shopify, Airtable, Excel (or similar tools)
Strong communication and follow-through with vendors and internal teams
Excellent under pressure, calm and methodical when solving problems
Able to dig into root causes and propose process improvements
Comfortable building new systems while handling daily execution
Worked directly inside or closely with a DC — understands pick/pack/ship
Managed outbound flows, LTL shipments, or coordinated delivery SLAs
Exposure to parts and returns workflows
Comes from a growing eCommerce brand, 3PL, or logistics-heavy retailer
This role is a great fit for someone who thrives in fast-moving environments, wants ownership over fulfillment ops, and enjoys creating structure out of complexity.