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This position will remain open until filled.
Role: Permanent
Reporting to: Commercial Planning & RTM Manager
Department: Sales
Location: Yangon, Myanmar
Operation Support Manager
The role of the Operation Support Manager is to lead the operation support team, provide technical support, and assess the team's efficiency. The manager also identifies potential issues and monitors daily workflow to ensure the operation runs smoothly. The manager collaborates with cross-functional teams in the market and the distributor to achieve the business objective efficiently and effectively.
As the Operation Support Manager in the area of Sales, you will:
Operations Support
Ensure DSD operations are running as per the yearly aligned plan between JTI and Focus Star Identify potential issues and monitor daily workflow to ensure the operation runs smoothlyEnsure the back office and the device setup are in line with the operation expansion
System Support
Ensure all the sales operation processes are collected in the TME-Lite system, governance on business process, master Data maintenance, incident handling and etcEnable new TME-Lite function to improve business efficiency and collect new information that can be used to make business-critical decisions on investment/expansionRecognize opportunities to improve process efficiencies and implement themResponsible for handling change requests and new system implementation for the sales department
Planning and Budget Management
Responsible for leading the system user account and budget controlAssess the costs and benefits of a new project and resolve long-term and short-term goals
Sale Trade Allowance
Leading Sales Trade Allowance for daily ad-hoc operations and monitoring the spending against the ASP/LE/OL budgetGathering information on Marketing plans and strategies, collating plans from Field Sales for FY budget preparation
People Management & Development
Dialogue objectives / continuous feedbackSuccession Planning RecommendationsStretch delegationOn-the-job coaching through an agreed-upon monthly work plan for each direct reportRecruit, motivate, and guide the professional development of the team reporting directly and indirectly to the incumbent
Requirements:
Bachelor’s degreeAt least 3-5 years experience in the relevant fieldGood commercial senseTrade & financial planning skillsUnderstanding of market research methods and analysisGood knowledge of performance reporting and financial/budgeting processes
What to expect:
Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.