Level

Senior

Who we are

We are a Ukrainian multiproduct company that creates database development and management tools, connectivity solutions, productivity tools, and data services for more than 500.000 clients from 120 countries.

Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many more companies that deserve their place in the Fortune 100 and Fortune 500.

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products.

We’re committed to enhancing the experience of our customers across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals.

Whether it’s a Fortune 100 company or an individual, we provide a customer-centric approach, delivering high-quality solutions and exceptional support.

Driven by passion, we play a substantial role in shaping the future of data management.

Products that need your engagement

As a Technical Writer, you will be working on documentation for our two leading product lines:

Must-have tools for database development, data analysis, data management, and server administration World-class data connectivity solutions for various data connection technologies and frameworks

Your future team of professionals

Join our growing Technical Content Team of 13 skilled professionals who specialize in creating high-quality content across various channels, including product documentation, technical articles, and tutorials. Our team plays a key role in supporting dbForge and Connectivity, two rapidly expanding product lines. As a technical writer, you will collaborate with product experts and developers to produce clear and detailed documentation that improves the user experience and helps customers make the most of our solutions.

The impact you will make

Create new and update existing product pages Provide clear and detailed descriptions of new product features Write how-to guides demonstrating product functionality Develop technical articles for our blog Draft press releases for new products and version releases Review and validate articles written by third-party authors Apply SEO recommendations to improve content visibility

Your future challenges

Translate complex technical concepts into clear, user-friendly content Balance technical depth with accessibility for different user levels Collaborate closely with cross-functional teams under tight deadlines Continuously improve content based on analytics and user behavior Dive deeper into the Docs-as-Code approach Expand your technical skills across a wide variety of products

Skills we are looking for

3+ years of experience as a Technical Writer Advanced level of English Knowledge of stylistic standards for describing software functionality and UI Proficiency and experience with HTML, CSS, Markdown, and XML Competence in working with version control systems Experience in writing technical documentation Active listening skills and providing feedback Ability to analyze information from various sources and integrate it into a unified whole

Additional skills we would appreciate

Knowledge of other foreign languages Experience with documentation programs Skills in working with code editing programs Proficiency with API documentation Knowledge of Jira and a general understanding of Agile/Scrum principles

Benefits you get

Maintain your work-life balance

Manage your own working hours with our flexible schedule. 19 days of annual vacation granted on a pro-rata basis. No overtimes required.

Hybrid type of cooperation

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world.

Stay healthy

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad. 15 working days of sick leave per year — because your health is a priority.

Grow with us

In-house English courses to increase your proficiency through our online classes and speaking clubs with a native speaker. Online learning activities, including workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills. Experience exchange with our team of professionals who eagerly share their deep expertise across various fields. Opportunities for promotions, rotations, and transitions when you believe your skills could benefit a different role or team.

Stand with Ukraine!

We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help.

We are a perfect match if you share our values

We are professionals in our field. We know how to turn up our professionalism to the maximum because we are experts who enjoy solving complex tasks. We know how to focus on the product, think big, and, at the same time, delve deep into the details.

We create a calm and friendly atmosphere within the company. We value the freedom of open and transparent communications. Radical honesty is embedded in the foundation of our culture.

We are open to new things, constantly evolve, and practice regular knowledge sharing. Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.

Our hiring process

Recruitment interview Technical interview Test task Offer call

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within two weeks after your application is submitted. The timeframe for feedback between interview stages may take up to two weeks.