Job DescriptionAgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.
If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :)
WHAT YOU WILL DO
- Conduct regular training sessions to equipe new and existing users with a thorough understanding of InRiver PIM, including core concepts and essential tasks.
- Create and maintain training materials, including step-by-step guides, video tutorials, and FAQs, tailored for various business functions.
- Provide hands-on support during onboarding, helping users to confidently manage tasks like product text updates, badge management (e.g., “bestsellers,” “new”), and assortment adjustments for events (e.g., Mother’s Day).
- Ensure accurate updates to translations and product images within the InRiver system, coaching users on how to make these updates independently.
- Troubleshoot and resolve user issues related to InRiver PIM, working closely with internal PIM experts when needed.
- Track and document common challenges and training needs to continuously improve the onboarding and training program.
MUST HAVES
- Minimum of 3 years‘ experience in data management, 5 years‘ experience in PIM tools, with strong foundational knowledge of PIM principles.
- Proficiency in InRiver PIM, with hands-on experience managing product data updates.
- Advanced Excel skills.
- Excellent interpersonal and communication skills, with a proven ability to build strong relationships with brands and key stakeholders.
- Strong presentation and documentation skills: proficiency in creating PowerPoint presentations and other training materials; skilled in delivering presentations to large groups, both in person and on virtual platforms; capable of translating technical capabilities into clear, compelling business benefits.
- Fluent in written and spoken English.
NICE TO HAVES
- Experience working with marketplaces and e-retailers is a plus.
THE BENEFITS OF JOINING US
- Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
- Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
- A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
- Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.
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Good luck! We're rooting for you!