The Offer

• Work within a company with a solid track record of success
• Join a well known brand within Hospitality
• Leadership Role

The Job

You will be responsible for :

• Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issue relating to usage of standard applications and IT services.
• Providing monthly help desk reports.

The Profile

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 2 years experience, ideally within a Helpdesk / Technical Support role.
• You have excellent communication and interpersonal skills.
• You are a strong team player who can manage multiple stakeholders
• You are highly goal driven and work well in fast paced environments
• You pay strong attention to detail and deliver work that is of a high standard

The Employer

Our client is a private, family-owned organization. It finds its roots in 1916 when our client joined their father`s business as general provisions merchants.