The district of Unna is the geographical heart of North Rhine-Westphalia. It covers around 540 km² - the size of 76,000 soccer pitches. With almost 400,000 inhabitants, it is considered an attractive place to live due to its proximity to the Sauerland, Münsterland and Soester Börde on the one hand and the Ruhr region with Dortmund as its direct neighbor on the other.
Join our management team as soon as possible and help us shape the digital future in the district of Unna:
Head of IT service management / IT application management
Remuneration according to personal requirements up to EG 13 TVöD, permanent, full-time
The IT department of the Unna district administration is repositioning itself in order to improve administrative services for citizens as a driver of digital change. We are looking for a highly communicative IT specialist with leadership and management skills to head up our IT service management department. Would you like to drive forward the digitization of administration with our team of around 20 people and focus your area of responsibility on new tasks and challenges?
Your tasks
- Ensure the availability of IT services in the areas of end device management, service desk and application management and continuously improve service quality
- Align IT services specifically to the dynamic requirements of a modern district administration
- Implement standardized work and service processes in the department
- Further develop the department strategically and actively participate in the realignment of IT in the district of Unna
- Take over personnel management, personnel development and the management of personnel resources in the department
- Coordinate cross-departmental matters, coordinate various stakeholders on a task-related basis and manage IT projects
Your profile
- Advantageous: successful IT studies or studies with an IT focus
- Alternatively: completed IT training, supplemented by a qualification comparable to a degree through relevant further training
- In any case, several years of professional experience in application management and/or IT service management and preferably management experience
- Certifications in project and requirements management as well as in service management according to ITIL or the willingness to acquire these in the course of training
- Sound leadership and methodological skills, including in the management of change processes
- Fundamentally familiar with current web technologies and programming languages
- Good written and spoken German for seamless communication with colleagues and providers
- Enthusiasm, fun and interest in innovation as well as a desire for fresh input
Our offer
- Diverse and meaningful: a future-proof job with challenging tasks at a reliable, community-oriented employer
- Well positioned: Standard salary, including company pension scheme or capital-forming benefits, annual special payments and 30 days' vacation
- Consistently flexible: family and career in harmony thanks to flexitime, mobile working and our in-house childcare facilities
- Strong prospects: numerous internal and external training courses, seminars and health courses as well as our bistro with delicious discounted food and drinks
- Arrive safely: good public transport connections, subsidized JobTicket, parking for employees, e-bike leasing and bicycle parking spaces
Strengthen our team
Employee diversity is an important part of human resources development for the district of Unna. We therefore welcome your application regardless of gender, age, origin, religion, ideology, disability or sexual identity. In addition, the district of Unna has set itself the goal of professional equality of all genders in compliance with the NRW State Equality Act.
The district of Unna promotes women and gives them preference in areas in which they are underrepresented, given equal suitability, qualifications and professional performance in accordance with the objectives of the LGG NRW.
Full-time positions are generally divisible. Reference is made to the priority of internal appointments (staged tendering procedure).
Sound interesting? Then we look forward to receiving your application by 02.03.2025. Please refrain from submitting paper applications - simply click on the application button.
Any further questions? For technical information, please contact Mr. Fischer on 0 23 03 27-10 16.
For more information and job vacancies, visit our career portal.
Online application