ABOUT COMPANY

SoftServe Business Systems was founded in 2003. We aim high; our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency.

We are a product company, and this affects our day-to-day activities. Our team is highly involved in the client’s needs, we value business expertise, and we take every step with extra carefulness. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others.

REQUIREMENTS

4+ years of hands-on experience in Business AnalysisSolid background in deploying out-of-the-box enterprise products (such as CRM, ERP, and similar solutions) in client environmentsDirect involvement in implementation projects, with ownership of the process and accountability for delivery resultsUpper-Intermediate English for communication with clientsWell-developed interviewing and negotiation skillsKnowledge of software development methodologiesAdvanced analytical and systematic thinking skillsStress resilience and ability to perform under pressureAbility and willingness to work in a teamEffective time-management and prioritization skillsShare the values of the company and be a reliable partner for the team

Nice-to-have skills

Working experience in similar positions in FMCG companies or in the same area on the contractor’s side (integrators, consulting companies)Knowledge of SFA (Sales Force Automation), DMS (Distribution Management System), and BI (Business Intelligence) software solutionsUnderstanding the structure of retail distribution and marketing activities

RESPONSIBILITIES

Studying, analyzing, and describing business processes of the subject area in the framework of ongoing projectsCreation of reports and specifications for the development of additional functionality of the software productCollaborating with the customer, adjusting requirements, and the specifics of workCommunicating with the software development teamConducting presentations and demonstrations of software product functionality for customers