This role supports the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns and proactively monitor the movement of freight to ensure customer satisfaction.REQUIREMENTS:English — upper intermediate at least (is a MUST) ;Strong verbal communication, decision-making, and negotiation skillsAttention to details and high level of responsibility,MultitaskingStress resistanceRESPONSIBILITIES:Track and trace all load assignments to ensure accuracy and delivery of time-sensitive freight Initiate "check calls" with drivers on all pick-ups and deliveriesCommunicate with drivers to ensure that on-time service is provided for all customer shipmentsClosely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delaysMaintain accurate records to include time/date stamps, seal numbers and any specific customer notesWork cooperatively with other departments to provide best solutions for customers' needs and resolve issues.Must be able to read, count accurately, do simple math (add / subtract / multiply) and write legiblyOPPORTUNITIES:English practice on a daily basisSupport and trainings from the team-leadLively work environmentOne-week paid vacationCozy office (incl. table tennis and unlimited coffee)SCHEDULE options:Friday-Tuesday || 15:00—01:00Friday-Tuesday  || 07 :00—17:00Work from office: Kyiv, BeresteiskaWe are waiting for your CV and want to get to know each other as soon as possible!Please, also include links to your social networks in your CVAll interested applicants please email your CV or use telegram instead: @USA_Logistics_Work