• Manage outbound communications (messengers, calls, emails)
• Present and assign bonus offers to clients
• Conduct quality checks of customer service interactions
• Maintain and update the client database
• Collect client feedback and prepare reports

• Native or advanced Hungarian (excellent written and spoken skills)
• Ukrainian language proficiency
• Proficiency with office software (Excel, Google Sheets, CRM systems)
• Result-oriented mindset and proactive attitude
• Willingness to learn and adapt to new processes

Nice to Have

• Understanding of customer service and loyalty principles
• Analytical skills and ability to work with data

 What we offer:

• Remote work;
• Vacation 20 working days;
• Paid sick leave;
• Learning Coverage; 
• Sport coverage;
• Medical insurance;
• Opportunities for professional growth and development;
• A supportive and collaborative work environment;
• Competitive salary and benefits package.