Client Success Manager (Ukraine)

PRNEWS , Mykolaiv, 2025-08-20 12:46:44

Описание

Job Description

About the Role

The Customer Success Manager plays a key role in driving customer growth and cultivating long-term, trusted relationships. This position directly impacts our team’s success by increasing customer lifetime value and supporting ongoing engagement within the platform.

Part of the Sales team, you’ll be a crucial link between the company and our clients, working with top-tier global brands, visionary entrepreneurs, and decision-makers managing advertising budgets. Your goal will be to help them navigate our offerings and make the most effective decisions for their marketing strategies.


What You’ll Do
  • Support clients in achieving the best possible results using the platform by analyzing their profiles, business specifics, roles, goals, and expectations, combined with thorough research.
  • Ensure smooth execution of client campaigns by selecting the most effective products tailored to their objectives and desired outcomes.
  • Advise clients on new products, services, promotions, and special offers to maximize their success.
  • Build and nurture long-term, mutually beneficial relationships with clients.
  • Conduct regular health checks on your client portfolio, identifying potential challenges and proactively addressing any issues.
  • Drive growth by increasing customer lifetime value, order frequency, and average revenue.
  • Meet or exceed sales targets and key performance indicators (KPIs).
  • Maintain accurate and up-to-date client records in the CRM, ensuring all communications are properly logged.
  • Collaborate closely with Sales and Marketing team members to enhance results and share best practices.
  • Proven sales expertise and a strong understanding of customer needs; proactive mindset with a willingness to contribute ideas, improve processes, and drive innovation.


Requirements

  • 2+ years of sales experience (in online advertising or digital services)
  • Experience in international sales is a plus
  • Strong communication skills to work comfortably with calls and personalized email correspondence
  • Proficiency in business English at a high level, both spoken and written, and knowledge of a second language is welcomed; Ukrainian or Russian language is a massive plus!
  • Positive attitude and flexibility to change (driven by our growth in different geographic markets)
  • Sincere curiosity to learn new trends



Benefits

  • Competitive compensation package with performance-based bonuses
  • A vibrant team of professionals with diverse expertise and backgrounds
  • Unique career development opportunities and room for professional growth
  • Employee referral program
  • Paid annual leave and a supportive work environment


If you're a driven B2B sales professional and excited to grow a key market with global potential, we'd love to hear from you!



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Карточка вакансии:

  • Должность Client Success Manager (Ukraine)
  • Размещено: 2025-08-20 12:46:44
  • Город , Mykolaiv,
  • Зарплата:
  • Компания: PRNEWS