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Purchasing Operations Associate
About the position:
The role of a Purchasing Operations Associate plays a key part in ensuring the efficient functioning of the PO department and maintaining its high standards. The main objective is to deliver high-quality service to the markets by processing a large volume of incoming tickets in a timely manner, resolving queries effectively, and ensuring high accuracy in line with established policies and procedures.
Main areas of responsibility:
Operations: Efficiently processed a high volume of incoming tickets in line with established company policies and procedures.
Issue Resolution Support: Responded to requisitioner inquiries in a timely and professional manner, ensuring clear communication and effective issue resolution.
Data Accuracy & Maintenance: Maintained accurate and up-to-date procurement data across internal systems to support smooth daily operations.
Collaboration & Escalation: Collaborated with internal teams and escalated complex cases when necessary to ensure timely and effective resolution.
Requirements:
Basic proficiency in Microsoft Office applications (e.g., Excel, Outlook, Word)
Strong attention to detail and a high level of accuracy
Ability to adapt to a dynamic and fast-paced environment
Capacity to work effectively under pressure and meet challenging deadlines
Positive attitude towards routine and repetitive tasks
Fast learner with the ability to quickly absorb new information and processes
Strong verbal and written communication skills
Team-oriented mindset with a collaborative approach to work
Experience with ticketing systems, such as ServiceNow, is a plusFluency in EnglishAre you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.