The headquarter of Chisage ESS is located in Ningbo City with a sophisticated R&D engineering team for BMS and hybrid inverter technology. Now we have an annual manufacturing capacity of over 5GWh of Li-FePO4 battery packs and more than 100,000 units of inverters.

Our main products include residential inverters, battery packs, C&I hybrid inverters, portable power stations, all-in-one ESS cabinets, and containers ESS.

Chisage ESS values innovation and reliability and is dedicated to delivering the customers our best solutions.

The Role

You will be responsible for :

• Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issue relating to usage of standard applications and IT services.
• Providing monthly help desk reports.

Ideal Profile

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 2 years experience, ideally within a B2B Sales / Account Executive or Helpdesk / Technical Support role.
• You have excellent communication and interpersonal skills.
• You pay strong attention to detail and deliver work that is of a high standard
• You enjoy finding creative solutions to problems
• You are a self-starter and demonstrate a high level of resilience
• You are willing to undertake 30-60% travel.

What's on Offer?

• Opportunity to make a positive impact
• Opportunity within a company with a solid track record of performance
• Fantastic work culture