Evotym is dedicated to building exceptional teams for fast growing companies. 

As a leading Staffing and Recruitment agency, we connect top-tier talent with trusted Fintech and iGaming companies, driving their success and growth. Our expertise in the sector allows us to understand its unique challenges and opportunities, ensuring we match the best-fit candidates with our clients.

Join us and be part of a dynamic team and make an impact in the Fintech and iGaming industries. 

About the Client

Our client is a fintech group focused on building practical financial infrastructure for modern, borderless businesses. One of their core products is a global financial platform that helps companies manage international operations without the friction of traditional banking.

Role Overview

As an Account / Customer Success Manager, you will take ownership of B2B clients after activation and guide them toward stable, secure, and scalable use of the platform.

This role sits at the intersection of relationship management, fintech operations, and commercial growth. It requires someone who understands that working with money means working with precision — and that long-term retention is built on trust and clarity.

Key Responsibilities

• Manage and develop relationships with B2B clients after activation

• Ensure a smooth and secure start: oversee first transactions and operational setup

• Help clients structure and optimize their payment flows (accounts, cards, crypto, payouts)

• Coordinate cross-functionally with compliance, payments, and support teams

• Proactively identify risks and growth opportunities

• Drive retention, increase volumes, and product adoption

• Share client insights to improve product and processes

Requirements

• Experience in B2B Customer Success / Account Management

• Background in fintech, payments, banking, SaaS, or crypto — strong advantage

• Solid understanding of financial operations and attention to detail

• Ability to manage international clients independently

• Strong communication skills in English

Key Soft Skills

• Proactive mindset with ownership over client outcomes

• Structured, detail-oriented approach when working with money-related operations

• Analytical thinking combined with empathy

What We Offer

• Professional growth opportunities, training, and mentorship

• Healthcare & insurance benefits for personal well-being

• A collaborative and dynamic work environment

• Other benefits

Apply in 2 min to enjoy helping international companies operate confidently across borders!