YOUR MISSION
As a Senior Account Manager, you will manage Glovo’s partnerships with the city's leading restaurant brands. You will be responsible for maintaining these high-level relationships and implementing strategies to grow their total revenue.
THE JOURNEY
Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.Draw and execute plans, making your partners grow through promotions, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).Achieve your Quarterly Targets (Growth, Revenue, Ops, Commercial).Ensure that Glovo has the best content by signing preferred partnerships with partners.Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).Improve Glovo’s revenue through commission renegotiation and selling assets.Understand, build action plans and follow up on churned and inactive partners.Improve operational efficiency of the partners by making sure we always deliver the best service to our customers.Teach the partner how to use the manager portal to become self-sufficient, so that partner can: change and edit the menu, activate promotions and check their information with Glovo.Qualifications
WHAT YOU WILL BRING TO THE RIDE
At least 1 year of experience in high-performance account management in a B2C or B2B business.Ability to comfortably work in a high growth and high-performance company with a fast pace.Computer literacy; good knowledge of Google tools (Google Docs, Sheets & Slides, Drive); Salesforce knowledge is a plus.Fluency in Ukrainian and Intermediate level of English.Strong commercial skills.Good communication and interpersonal skills.Highly organized and detail-oriented.Problem solver, data-driven with an analytical approach.Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
We believe driven talent deserves:
An enticing equity plan that lets you own a piece of the action. Top-notch private health insurance to keep you at your peak. Monthly Glovo credit to satisfy your cravings! Discounts on transportation, food, and even kindergarten expenses. Discounted gym memberships to keep you energized.️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! Enhanced parental leave, and office-based nursery. Online therapy and wellbeing benefits to ensure your mental well-being.Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (, she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
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