SupportYourApp is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. We have international hubs and coworking spaces, and we also develop innovative products, like Quidget, to improve the customer experience every single day.

About the role:

We’re now doubling down on Google Ads and other high-intent channels. That’s why we’re looking for a PPC Specialist to own paid acquisition and help us scale what’s working.

Let’s see what it takes 💛

What you will do:

• Own our entire paid acquisition strategy — with an initial focus on Google Search;
• Research keywords, competitors, & customer pain points to build high-converting campaigns;
• Write ads, set up campaigns, manage daily budgets, and monitor performance;
• Optimize key pages (like pricing, signup, or onboarding) for higher conversion;
• Run A/B tests on copy, CTAs, and landing pages — and report learnings clearly;
• Build dashboards to track CAC, CPL, ROI, and LTV from paid channels;
• Launch retargeting ads (e.g. Meta, YouTube) for visitors who didn’t convert;
• Explore new paid channels (LinkedIn, Reddit, etc.) once core funnel is working;
• Work with product marketing, design, and analytics to move fast and iterate weekly.

What you need to succeed in this role:

• 2+ years running Google Search Ads for SaaS, PLG, or B2B products;
• Strong understanding of funnel math: CPL, CAC, ROI, payback, etc.;
• Ability to write clear ad copy that converts (text + visuals);
• Experience using tools like GA4, PostHog, HubSpot, Looker Studio;
• Knowledge on how to brief landing pages or test new variants;
• Comfort working solo on paid growth — from research → launch → report;
• Experience giving weekly updates with data, not “fluff”.

Would be a plus:

• Hands-on experience running retargeting or worked with Meta, LinkedIn, Reddit, etc.;
• Experience working with chatbots or AI tools (even better if you’ve worked with startups).

Benefits and Perks:

• Work on a growing AI product in one of the most exciting markets;
• Small team, high ownership, fast execution;
• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you a strategic thinker with a passion for data-driven marketing? Do you have a passion for experimenting, analyzing, and scaling SaaS products?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded!

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