WE ARE

SoftServe is a leading technology solutions company specializing in software development and consultancy services. With offices across the globe and development centers across Eastern Europe, we treat our client’s business as if it were our own and are passionate about delivering efficient, innovative, world-class solutions.

We cooperate with the companies located in the USA and Europe, whose businesses cover healthcare, education, finance, and other areas.

Our team works with server, data center, and cloud-based Atlassian applications, such as Jira, Confluence, Bitbucket, and Jira Service Management, among others. We offer various Atlassian services, including cloud migrations, implementation services, Managed Services, and Consultancy.

IF YOU ARE

Experienced with 3+ years in Atlassian administrationStrong in administering Atlassian products, including Jira, Confluence, JSM, and othersSkilled in Atlassian cloud migrations, such as Server-to-Cloud or Data Center-to-CloudCompetent in leading teamsKnowledgeable in ITIL processes and ITSM, with a solid theoretical understandingConfident in customer support or system administrationExperienced in ScriptRunner or GroovyProficient in problem-solving and research, with a strong desire to help others resolve issuesEffective as a team playerConfident in communicating in English at an upper-intermediate levelEquipped with a technical background (would be a plus)

AND YOU WANT TO

Operate with different Atlassian migrations (Server-to-Cloud, Cloud-to-Cloud, etc.)Configure Atlassian products and optimize their performanceWork with Atlassian 3rd party add-ons and integrationsConduct user guides and training sessions for customersSupport the team in troubleshooting issuesParticipate in administrative activities for customersCollaborate with client stakeholders to identify and implement Atlassian application requirementsFind and implement the best solutions for customersPerform major and minor system upgrades (, upgrading Jira to a new version)Help customers with migration to Atlassian CloudImprove the processes for the customersMake up the solutions focused on customer success

TOGETHER WE WILL

Work with complex questions and resolve issues in the Atlassian toolsetGet a challenge to find the best solutions for the customersBe involved in direct communication with the clientCare for your wellness with a health insurance packageEmbrace wide career opportunities, challenging projects, top-notch technologies, and a clear career path with SoftServe’s People Excellence programHave access to 11,300+ learning solutions with SoftServe University and Udemy Business