WE ARE

SoftServe is a vibrant and dynamic digital authority, guiding global businesses through cutting-edge technology and innovation. Founded in 1993, we're actively involved in over 2,000 projects worldwide, empowering our clients across diverse industries to evolve and thrive in the digital landscape.

Our client is a global leader in software development tools, specializing in issue tracking, collaboration, and project management solutions. Founded in 2002 and headquartered in Sydney, Australia, they empower technology and software teams across various industries to plan, build, and launch innovative products efficiently.

Together with our client, we are dedicated to enhancing team productivity by developing actions for third-party integrations executable by Generative AI within the client's ecosystem, streamlining knowledge discovery across various SaaS applications.

IF YOU ARE

Proficient in navigating and utilizing new software platformsSkilled in data annotation and labeling techniquesCapable of maintaining high accuracy and attention to detail in repetitive tasksEffective as a team playerConfident in managing time efficiently and meeting deadlinesExperienced in following strict data handling and confidentiality protocolsFluent in English at the upper-intermediate levelFamiliar with basic UX principles (nice to have)

AND YOU WANT TO

Follow the detailed written instructions to label the data sets provided accuratelyAssess and assign relevance ratings between 1 and 5 for pairs of search queries and documents, based on predefined criteriaInteract with the team to clarify requirements, ask questions, and ensure labeling accuracyEnhance the labeling guidelines by suggesting improvements based on hands-on experiencePerform quality checks on labeled data to meet specified error rate metrics and quality standardsContribute to the team's success by providing labeled data to be utilized for model training and system evaluation

TOGETHER WE WILL

Excel in transforming the businesses of diverse clients, from nimble startups to Fortune 500 giantsCreate exceptional customer experiences that directly impact our global successBe recognized for your outstanding contributions through our Customer Hero ProgramCollaborate with a team of experts who are as passionate about innovation as you areEnjoy a stimulating work environment that values creativity, hard work, and on-the-job excellence