Nestle Ukraine, worldwide leader in Food and Beverage industry, successfully working and developing in Ukraine, is announcing an opening of a position in transportation and logistics of Claims Management Coordinator in Lviv.With us you will:Gain experience in Finance, Accounting and Logistics through managing reclamation costs, working with Consulting Agency, internal and external StakeholdersSupport team in standardizing and improving the process, drive extension of Claims Management project.Cooperate with variety of transportation service providers on behalf of one of the biggest shippers in Europe;Cooperate with Nestle businesses, factories and distribution centers across Europe;Main Responsibilities:Establish clear roadmap for claims management project implementation, align with PM team in terms of transition and project plans, presents development of the project to market & category stakeholders, ensure sustain of the project after go live and hypercare phases.Develop claims management process centrally across all Transportation HUBs along the way, mitigating pain points raised by the operational partners, ensure compliance and timely resolution. Collect necessary documents and information required for registration of claims and refusals related to damaged goods. Register claims accurately and promptly, ensuring all relevant details are captured. Ensures timely capture of main reason codes to enable further root cause analysisConduct investigations with carriers for claims with defined threshold following business model confirmed, ensuring timely resolution. Register claims in the 3rd party Consulting Platform, ensuring accurate and up-to-date information is provided. Create returned deliveries for rejected goods, ensuring proper documentation and adherence to company policies. Manage demurrage charges associated with customer claims, minimizing costs and ensuring timely resolution. Main Requirements:∙University degree;∙ Proficiency in English (upper-intermediate level), German or Polish language – intermediate/upper-intermediate;∙ Strong finance, accounting, communication skills;∙ Strong knowledge of MS Office (Excel in particular);∙ Attention to details, time management, project management and organizational skills;∙ Ability to work with big volume of data;∙ Experience of work in SAP system minimum 2 years.∙ Experience of work in Finance and/or Logistics minimum 3 years.How we will proceed: You send us your CV - We contact relevant applicants - Interview with a Recruiter - Interview with Hiring Team - Job Offer communication to the Finalist - First working daySounds exciting? Submit your CV today!