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Learn more: jti.com
Digital Solutions Manager (Sales)
What this position is about – PURPOSE
The Digital Solutions Manager will lead the digita processes and tools of Field Force and Sales, ensuring that business objectives are fully supported by Digital Solutions and CRM platforms, adding value to Commercial Planning and trade engagement activities.
What will you do - RESPONSIBILITIES
Analyze business needs, in line with Company strategic plans and Sales objectives, driving the evolution of existing tools and investigating the implementation of new digital solutions in the field of:
TRADE ENGAGEMENT
Drive the evolution and maintenance of the newly created JTI Trade Engagement platform through the identification of development areas.
FIELD FORCE EFFICIENCIES
Support the development of new functionalities on the CRM platform and optimize existing ones. Lead the design, development and maintenance of reports and dashboards to track sales performance.Guarantee knowledge sharing and understanding of the Trade Digital Solutions, provide support to users of CX Sales and PBI (Power Business Intelligence)Be aligned with Global Innovation teams in the definition of new Digital Strategies, in line with local needs.Establish an open dialogue with all the functions which are instrumental to a seamless implementation of the defined strategies and tools (global and local). Ensure support to the line Manager, the Team and the Field Force, being empowered on assigned projects area.
Who are we looking for: REQUIREMENTS
University degree or equivalent (preferably in economics and engineering disciplines) Minimum of 4/5 years’ experience (Consulting firm and/or FMCG Company) on similar rolesDigital Project management skills (functional design, technical design, requirement collection, UAT, go-live)Digital savvy and with an excellent knowledge of MS Office tools (Power Point and Excel)Basic knowledge of Web Development techniques, SQL and Power BI is a plusInnovative mindset, ambitious and with high potential to growCustomer-oriented, able to work with tight deadlines, flexible to switch among different mattersChange & contingency Management skillsStrong interpersonal and communications skillsFluent in English, both written and spoken; preferably Italian as the primary language
We offer..
a variety of challenging projects to develop skillsthe freedom to express yourselfhard-work but in a flexible and fun working environmentmodern working space in the center of Milan & smart working opportunitiesAre you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.