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Role: Permanent
Location: Madrid
Digital Ecosystem Acceleration Manager
About the position:
Currently, we are looking for an experienced and passionate colleague to join our BTS M&S Digital Consumer Solutions team in Madrid as Digital Ecosystem Acceleration Manager.
The Digital Ecosystem Acceleration Manager will be responsible of boosting and improving existing digital consumers solutions in the markets, providing expertise and support on functional usage, operations and effective execution, as well as raising and following up risks and mitigations required for successful adoption.
The person acts as the liaison between Market functions and IT delivery teams, becoming and coordinating other IT teams and 3rd party companies to deliver their specific initiatives on time and budget agreed plans. The role also guarantees IT Governance on Marketing & Sales related matters and proper communication.
What will you do - Responsibilities:
Business Relationship Management:
For Digital consumer-related markets, support direct supervisor and DES program implementation & related topics. Support leading and facilitating the communication between IT and the Sales & Trade Marketing functions in HQ and regions. Support business stakeholders and IT teams on the different initiatives that could impact Consumer processesProject Management:
Work on the projects under assignment ensuring the tasks under his/her responsibility are done as planned and alligned with JTI IT quality standards. Secure project completion anticipating potential risksMarket GRM ownership - Digital Consumers processes :
knowing all the functionalities under his/her scope and the markets using itcontinuous improvement aligned with changing business environment keep updated all documentation in the GRM SharePointreview periodically Functional Designs related the module owned, ensuring this will meet market requirements without impacting on Global application functionality, other markets needs and performanceBudget Responsible:
Support Budget Planning and Forecast for Emerging Market. Prepare TDT, ASP and LE. Brief other IT teams to secure proper allocation of Global IT resources and budget to the related activitiesApplication Maintenance / Quality Assurance Support:
Performs quality reviews of application and deliverables Participate in System Test phases to ensure markets' requirements are meeting and no side issues are appearing in order to improve quality of UAT releasesFollow defined processes to ensure a smooth execution of planned activitiesEnsuring all guidelines, processes and procedures are followed within IT BTS M&S Digitla Consumers related initiatives for DES adopting markets : GRM, OCM, DRM, Security, Risk, Compliance, BAP/Memo, Vendor Mgt/procurement and financeWho are we looking for - Requirements:
University degree in Computer Science or similar4 years working experience on the following new technology trends:Cloud SAAS solutionse-commerce: Wordpress, Adobe, Magento, Google AnalyticsMicrosoft Power Platform (Power BI, Power Apps, Power Automate)Microsoft O365 Platform (SharePoint, Office, Teams, etc.)Microsoft SQL Server & Microsoft Azure (Data Factory)Experience in Business Analysis & Business requirements analysisExperience in solutions design and architecture, including but not limited to application design methodology (including Agile methodology), interface design, capacity planning, scalabilityFluent EnglishAre you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.