Customer support manager

Royal Boutique Inc. remote 2025-03-12 21:05:22
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Описание

Please notice that it is a remote work.

Our company is looking for an experienced customer support manager, who can perfectly handle numerous customers’ requests through such online platforms as Amazon, eBay, Walmart, Shopify. 

Main responsibilities:

prepare Q&A templates;process customers’ requests in all supported channels: e-mails, direct messages;check corporate mailboxes;work with reviews;process orders;check the product listings information;update products knowledge base;report back on results on a regular daily/weekly/monthly basis.

Requirements:

fluent English (written and spoken) is a must;strong written and communication skills;multitasking;stress resistance;experience in e-commerce customer support.

The goal is quantitative and qualitative processing of all incoming requests.  

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Карточка вакансии:

  • Должность Customer support manager
  • Размещено: 2025-03-12 21:05:22
  • Город remote
  • Зарплата:
  • Компания: Royal Boutique Inc.