NORCAP’s mission is to improve aid to protect and empower people affected by crises and climate change. With expertise across the humanitarian, development and peacebuilding sectors, we work with local, national and international partners to find solutions that meet the needs of people at risk.
We do this by:
Supporting humanitarian, development and peacebuilding initiatives that protect and empower peopleImproving impact at the global and local level through joint projects with partners and stakeholdersProviding expertise and developing capacity that enable partners to meet the needs of people in fragile situations and crisesStrengthening the global system through support to leadership, coordination and policy developmentBuilding bridges between the humanitarian, development and peacebuilding sectorsThe humanitarian response in Ukraine continues to evolve in a complex and rapidly changing environment. The Inter‑Agency Standing Committee’s policy on protection emphasises that humanitarian action must be shaped by the perspectives and priorities of people affected by crisis. In Ukraine, the Accountability to Affected People Working Group (AAP WG), led by UNHCR with an NGO co‑chair, plays a central role in coordinating collective AAP efforts, supporting harmonised approaches to community engagement, strengthening feedback and referral pathways, and advancing localisation by elevating national leadership.
Aligned with NORCAP’s commitment to strengthen systems and empower local actors, we are seeking a National AAP Working Group Co‑Coordinator to help lead and facilitate a coordinated approach to accountability to affected people across the Ukraine response.
This role is based in Kyiv with frequent travel to other duty stations. It is a six‑month assignment, reporting to the International AAP Working Group Coordinator hosted by UNHCR.
Ukrainian citizenship is required for this role.
Role and responsibilities
As the National AAP Working Group Co‑Coordinator, you will take on the following responsibilities:
Coordinate and co‑facilitate the AAP Working Group, supporting membership, participation and engagement of national actors, including local authorities and civil society.Strengthen linkages between the AAP WG and clusters, cross‑cutting groups and thematic areas, ensuring complementary community engagement and AAP approaches.Support the design and rollout of AAP capacity‑building strategies, tools and mentoring for national and sub‑national actors.Ensure community perspectives inform decision‑making by strengthening feedback pathways, analysing trends, and promoting harmonised information‑sharing.Map, document and coordinate AAP initiatives to maximise resources, reduce duplication and strengthen referral and communication channels.Represent AAP priorities in relevant coordination fora and prepare updates or briefings for inter‑cluster and senior‑level platforms.Deliver training and targeted support on AAP to working group members, clusters, national partners and local authorities.Support UNHCR’s internal AAP mechanisms through monitoring, gap analysis, consolidation of feedback, and recommendations to strengthen communication with communities.Qualifications and experience
To excel in this role, candidates should possess the following qualifications and skills:
Demonstrable experience in community engagement, AAP, community‑based protection, or related fields within humanitarian operations.Experience facilitating and supporting multi‑stakeholder coordination, including government and civil society partners.Experience delivering training, mentoring and capacity‑building to diverse teams.Strong analytical skills, including the ability to synthesise feedback and identify programme implications.Fluency in Ukrainian and English, and a university degree in political science, social science, international studies or another relevant field.Please read the attached for more details before applying.What we offer
In recognition of your expertise and contributions, we provide the following benefits and opportunities:
Rewarding work for a renowned global organisationAccess to a network of humanitarian, peace, and development professionalsA dedicated Staff Care UnitEligible for consideration for NORCAP membership and future assignments, subject to a successful performance review.Our Values & Commitment (NRC / NORCAP)
NORCAP is part of the Norwegian Refugee Council (NRC).
All NRC employees are expected to act in accordance with the organisation’s values.
Being dedicated, innovative, inclusive, and accountable are behaviours and beliefs that guide how we work and how we build relationships. We are committed to creating a safe, respectful, and inclusive workplace where everyone feels valued, empowered, supported, and a genuine sense of belonging.
NORCAP values diversity, equity, and inclusion and welcomes applications from all qualified candidates. We believe that a diverse workforce strengthens our ability to respond effectively to the needs of people affected by crisis.
NRC has a zero‑tolerance stance toward any form of exploitation or abuse, including sexual exploitation, abuse, and harassment (SEAH), and we do not tolerate inaction when concerns arise.
All offers are subject to reference and background checks conducted in line with our safeguarding standards, and NORCAP reserves the right to conduct a full background check on shortlisted candidates.
How to Apply
Based on what you have read so far, do you think you could be a good fit? If so, please follow these steps and apply!When submitting your application, kindly register in English your full employment history and education. Please include your full name as written in your passport. Uploaded CVs alone will not be reviewed.NORCAP reserves the right to conduct a full background check on shortlisted candidates.Apply before 6th April 2026, 11.55PM CET
We look forward to receiving your application!