DescriptionBMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. We have worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, we pair high-speed digital innovation with robust IT industrialization—allowing our customers to provide amazing user experiences with optimized IT performance, cost, compliance, and productivity. We believe that technology is the heart of every business, and that IT drives business to the digital age.RequirementsRequired skills:3+ years of Java and Angular experience, developing distributed web systems.Technical for Java:Core Java, RESTful Webservices, Jersey JAX-RS, Activiti BPMN, Eclipse Jetty, Jackson JSON processing, Apache HTTP client, OSGi Eclipse EquinoxPractical fluency with SQL/DBs is a must and the ability to learn about the deep implementation of the data structure.Understanding of how to manage expectations and ability to track down the different teams (R&D, DB, etc).Knowledge of SSL, SSOLinux hands-on experience – RHEL/CentOS preferred – the ability to configure a product on these platforms. Windows for DB side.Working experience with Jira/xWiki as tracking and reporting tools.Knowledge of product lifecycle – the ability to log a bug/get a fix/test it/provide a hotfix for a customer.Technical for Angular:Product development experience with a proven track record of delivering high-quality commercial enterprise products.Industry experience in writing front-end GUIsProficiency in JavaScript, HTML 5 and CSS3Proficiency in Angular is a mustExperience in Cypress, Playwright Good understanding of troubleshooting multi-layered applicationWeb AccessibilityExposure to, or participation in, user research and usability testingVisual design experienceSoft skills:Experience and ability to work closely with customers.Upper-Intermediate English level (written and verbal skills).Excellent problem-solving skills and a strong customer service attitude.Fast & self-learner, team player, organized and responsible, dynamic, and motivated.Able to rapidly establish a good working relationship with clients, other professionals, and peers.Ability to effectively work in a distributed team environmentEducation:BS/BA in Computer Science or Software Engineering. Personal:Communication, ability to work to deadlines, result- and client-oriented professional.Desired Skills:Continuous integration (Jenkins) / builds management experience (Maven);Agile / Scrum / TDD / XP practice;BMC product experience is a plus.Job responsibilitiesProvide professional technical support by troubleshooting and solving bugs and general issues brought up by clientsImplement workarounds and provide feedback to product and R&DWork closely with the R&D team in order to identify and solve clients’ needs and pain pointsGet familiar with the API, scripts and samples and interact with the client tech teams in order to solve potential issuesCommunication with clientsWhat we offerCulture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.About GlobalLogicGlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.