Job Title: Senior Medical Secretary
Location: The Wellington Hospital, Peripheral Nerve Injury (PNI) Unit
Permanent, Full time 37.5 hours per week
Shift times: Mon-Fri, 8-4 or 9-5 (shifts vary depending on clinics)
Hybrid working available post probation subject to clinics
Salary: Competitive
We’re looking for a Senior Medical Secretary to join our Secretarial team based at Peripheral Nerve Injury Unit at The Wellington Hospital.
As a Senior Medical Secretary you’ll be responsible for ensuring the continued provision of the highest quality of secretarial and administrative support. Duties will include providing full secretarial support to two of our consultants. You will ensure the appropriate management of patient appointments, liaising with patients and hospital staff as required in order to facilitate this. You will also undertake any other duties as called upon to carry out by the Practice Manager.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. You’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What you’ll do:
Provide full secretarial support to the Consultant (including audio-typing of clinical/non-clinical material, reports etc.)
Responsible for the appropriate management of patient appointments, liaising with patients and hospital staff as required in order to facilitate this
Receive new patient referrals and arrange relevant appointments across various hospital departments
Register new patients and ensure that all patient records are kept up to date
Respond to all written and verbal queries from patients and relatives, escalating to the consultants if required
Undertake any other duties as called upon to carry out by the Medical Secretary Manager, Deputy Medical Secretary Manager or Supervisor
Liaise with consultants and other secretaries to ensure the smooth running of the Out-Patients Clinics
What you’ll bring:
Substantial previous Medical Secretarial experience is essential.
Significant understanding of Medical terminology.
Strong attention to detail, accurate typing and letter proof reading skills.
Computer literacy.
Excellent communication skills.
Previous knowledge of DGL Practice Manager and Meditech preferred.
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior Float Medical Secretary, you’ll be eligible for:
25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
Private Healthcare Insurance for treatment at our leading hospitals
Private pension contribution which increases with length of service
Season Ticket Loan and Cycle to Work scheme
Group Life Assurance from day one
Critical illness cover
Enhanced Maternity and Paternity pay
Corporate staff discount for all facilities including Maternity packages at The Portland
Comprehensive range of flexible health, protection and lifestyle benefits to suit you
Discounts with over 800 major retailers
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
Unique and Individual: We recognise and value everyone as unique and individual
Kindness and compassion: We treat people with kindness and compassion
Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness
Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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