About this Position

We are looking for a Lead Application Engineer who will lead technical support activities, ensure high product performance standards, and drive the development of key service-related projects. You will collaborate closely with technical specialists, marketing, sales teams, and external partners while managing a team of professionals within the department. 

What you´ll do

• Technical Product Support

-         Conduct field tests and product trials during development and before market launch.

-         Prepare internal technical documentation and analytical materials.

-         Provide external technical communication and consultations for clients and partners.

• Quality & Service Management

-         Review and analyze technical complaints, identify root causes, and prepare conclusions and recommendations for product improvement.

-         Participate in industry exhibitions, conferences, and seminars to support product promotion and strengthen the company’s expert presence.

• Marketing Collaboration

-         Work closely with the Marketing Department to develop technical, informational, and promotional materials.

• Department Leadership

-         Lead the Customer Technical Service Department: set goals, manage performance, and foster team development.

-         Manage daily operations, prepare annual plans, and oversee departmental budget and expenditures.

• Drive key projects, including:

-         Training & Development programs for employees, partners, and craftsmen (Henkel Academy).

-         Tinting Studios: implementation supervision, operational coordination, technical maintenance, repairs, and performance evaluation.

What makes you a good fit

• Education & Experience

-         Higher technical education (preferably in construction or related fields).

-         At least 3 years of experience in technical and managerial roles.

• Professional Skills

-         Strong leadership and team-management abilities.

-         Experience in project management.

-         Proficient user of MS Office; knowledge of BIM or engineering software is an advantage.

-         Fluent in Ukrainian and English.

• Knowledge Requirements

-         Current legislation and modern technical requirements for building structures, materials, and construction practices.

-         Properties and performance characteristics of building materials and coatings.

-         Market dynamics and trends in the construction industry.

Some perks of joining Henkel

• Employment fully compliant with Ukrainian labor legislation.
• Inspiring corporate culture that empowers you to achieve new goals.
• Career and professional development opportunities within an international environment.
• Competitive compensation package aligned with the local market.
• Corporate vehicle, mobile communication package, and private medical insurance.
• Hybrid work model, with the office located in Vyshhorod.
• Diverse national and international growth opportunities.
• Discounts on company products.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.