What you can expect

The Network Security Analyst is responsible for protecting the organization’s network infrastructure. This role will have a primary focus on Palo Alto firewall administration, network detection and response (NDR) solutions and comprehensive security reviews of network configurations and architectures. This role ensures the confidentiality, integrity, and availability of networked systems by proactively identifying vulnerabilities, responding to threats, and maintaining industry-leading security standards.

About the Team

The IT & Infrastructure Security team at Zoom is responsible for producing short and long-term security strategies for our Corporate and Commercial environments.

Responsibilities

Administering, configuring, and maintaining Palo Alto Networks firewalls, including the development and enforcement of security policies and access controls.

Monitoring and assisting investigation of network threats using network detection and response (NDR) solutions, conducting investigations and supporting incident response activities.

Reviewing and auditing network security configurations and architectures—both on-premises and in AWS—to ensure compliance with best practices, internal policies, and regulatory standards.

Managing AWS network security, including the configuration of VPCs, subnets, security groups, network ACLs, and AWS-native firewalls. Also monitoring network activity with tools like VPC Flow Logs and GuardDuty.

Collaborating with IT and network teams to integrate and optimize security solutions across the organization’s hybrid infrastructure. Stay current with emerging threats, vulnerabilities, and technologies to continuously enhance network security posture.

What we’re looking for

Have a Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).

Have 5 years of hands-on experience administering Palo Alto Networks firewalls in enterprise environments.

Have experience with network detection and response platforms, SIEM, and intrusion detection/prevention systems.

Have a solid knowledge of network protocols, routing, switching, and VPN technologies.

Have familiarity with secure network architecture principles and best practices.

Have relevant certifications: Palo Alto Networks Certified Network Security Engineer (PCNSE), CISM, CompTIA Security+, CCNA/CCNP are ideal.

Have additional experience in these areas would be ideal: security platforms experience (, Zscaler). Knowledge of compliance frameworks (, NIST, ISO 27001, PCI DSS). Scripting or automation experience for network and security tasks.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.