An iGaming product company is looking for a highly motivated and energetic Customer Support Representative. Become a part of a fast-growing team in a result-oriented environment, where you will be able to improve on your skills and acquire new ones!     Main responsibilities:Communicating with customers via live chat and e-mail in order to create a trustworthy and friendly atmosphere for the clients. Making sure that clients get the best experience using our brands 24/7. Quick, polite and accurate answering back to customer requests and enquiries. Providing players with information on all promotions they are eligible for, new games, rule amendments, etc. Assisting players with any technical issues they might run into with the help of technical specialists, if needed. Close cooperation with the product team, suggesting special service improvements for players, based on feedback from clients. Initial verification of documents and processing of payments of clients.Working with reviews and complaints from customers on forumsWork schedule: 2 day shifts / 2 night shifts / 2 days off – two days on, two days off. Day shift: 8:00 AM to 8:00 PM, night shift: 8:00 PM to 8:00 AM. Break – 1.5 hours.Requirements:English- Upper-Intermediate (perfect written and spoken);Experience in Customer Support Service is preferred;Self-motivation, reliability and ability to work independently;Focus on customer needs and good customer service skills;We offer:24 days of paid vacation per year;100% paid sick leave;Remote medical support;Corporate English courses;Bonuses in accordance with company policy;Opportunity to develop, deploy, and implement ideas and to see the result;