Location: Remote

Your expertise:

• Minimum 3 years in business analysis or product ownership
• Familiarity with Agile (Kanban / Scrum)
• Previous experience working with internal teams or technical stakeholders
• Experience working with operational dashboards, admin tools, or automation flows
• Ability to gather and refine requirements from multiple internal users
• Experience documenting user journeys and system flows
• Familiarity with ticketing systems, logs, or error tracking
• Strong English (spoken and written)
• Proactive mindset with ability to work across departments
• Curious, analytical, and structured thinking

Will definitely be a plus: 

• Experience with CI / CD tooling, monitoring platforms, or DevOps workflows
• Exposure to email infrastructure or related technologies
• Previous experience in QA, technical support, or incident tracking systems
• Experience with Mobile

What’s in it for you? 

• Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
• Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
• Decent market rate compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• “You build it, you own it” mentality in most contexts
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literatu​​re
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • truly flexible schedule, no time-tracking at all
  • 25 working days of vacation
  • 5 days of paid sick leave per month (if necessary) without providing a medical certificate
  • generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it

You will be involved into:

• Work with Product Owners and engineers to improve tooling and workflows used across Spacemail and Private Email ecosystems
• Refine backlog items related to internal dashboards, automation tools, or admin features
• Collaborate with stakeholders from TechOps, DevOps, QA, and customer support teams
• Ensure requirements are well-defined, prioritized, and tested
• Participate in agile ceremonies and continuously iterate based on internal user feedback