Responsibilities / Tasks

Planning and coordination of a Field Service Engineers team;

Proactive service and spare parts sales to end-customers;

Developing good long-term relations with customers;

Preparation of proposals, service contracts, invoices, and other relevant documents;

Administration of warranty claims;

To ensure that all Field Service Engineers are properly equipped with working tools, technical documentation, and labor safety equipment;

To ensure that all safety procedures are adhered to on site as per the GEA & QHSE and local law requirements;

To develop effective cooperation with sales department.

Your Profile / Qualifications

Technical/Engineering University degree;

2 year experience in service of industrial equipment;

Ability to read and understand technical documentation, like manuals, schematic diagrams, drawings, etc.;

Advanced computer user, strong knowledge of MS Office;

Good time management and organizational skills;

Excellent attention to details;

Good communication and influencing skills;

Good multitasking skills;

Driver’s license, category B;

English language – B1, B2 level;

Readiness to travel within Ukraine.