About UsHelpware is a technology-driven American company with offices in the USA, Poland, Germany, Albania, Georgia, Ukraine, Mexico, the Philippines, and Uganda, providing Customer Experience & Operational Support services for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding solutions to our partners by leveraging our empowered teams, innovative solutions, and technologies.We are growing and have an open position of a Digital Marketing Specialist for the Automotive Business in the USA and Canada.Responsibilities:Partner with different departments to ensure successful service delivery on the client’s proprietary advertising products.Assist TL and other departments with process-related tasks.Effectively close and QA client cases within the Salesforce CRM system and other related platforms.Provide basic activity reporting to performance managers based on account needs and regular activity.Other related tasks assigned by managers of the Client and/or Helpware.Skills and Qualifications:Fast-paced, multitasking, and detail-oriented - you will manage a queue of important client requests with a quick turnaround time expectationStrong strategic thinking, analytical, and problem-solving skills.Strong written & communication English skills (Upper-Intermediate+ level)Proficiency using Google Docs & Sheets (Microsoft Office)Experience in Digital Marketing and/or CRM systems would be a plusWe offer:Competitive compensation linked to the UAH/USD rate;Medical insurance after the trial period;English classes;Schedule 2 pm-11 pmCorporate training and parties.