ELEKS is seeking a Business Process Manager to join our team at one of our locations: Lviv, Ivano-Frankivsk, Ternopil, Uzhhorod, or Chernivtsi.
REQUIREMENTS
In-depth understanding of the business process management lifecycle and BPM methodology Skilled in analyzing and optimizing business processes across various departments Proficient in project management methodologies and practices Extensive knowledge of Quality Management Systems Proven experience in implementing and maintaining QMS within an organization Well-versed in the document lifecycle, including creation, review, approval, and archiving Strong grasp of change management processes and techniques Solid understanding of risk management strategies and their practical application within business processes ISO 9001 Auditor Certification – MUST Upper-Intermediate level of English proficiency or higher At least 2+ years of relevant experience working with QMS Experience participating in internal and external audits Demonstrated success in implementing and supporting QMS within an organization Strong analytical skills with an emphasis on cross-departmental activities and process improvements Excellent skills in communication, negotiation, and relationship building Effective problem-solving abilities to identify and resolve process-related issuesRESPONSIBILITIES
Support in processes definition and documentation across company, document assessment results, processes mapping Register processes, requirements, observations, recommendations to them Identify, register, and track processes-related improvements, changes, and optimization actions Document and track predefined metrics and KPIs per process, department, function and/or project Conduct annual and ad-hoc process quality risk assessments and gap assessments. Cooperate with Risk and Control Owners to define risk treatment strategies and plans, communicate on required actions to be performed Coordinate and participate in the annual documents revision process Initiate documents approval workflow if required Participate in preparation for policy acceptance process execution Participate in creation of Internal Audit Program and Plan. Schedule and organize the audit. Communicate with functions and projects involved Participate in periodical internal audits based on ISO 9001, track the completion on internal audit phases Prepare the Internal Audit Report. Inform the process owners about audit results, observations, and non-conformities Participate in External ISO audits, support with internal coordination and organization, assist specialists with preparation for the audit activities. Cooperate with specialists on audit results Support with the definition of action items required. Track the resolution of internal and external audit findings Participate in communications campaigns (communication plan creation, coordination of actions to be done by different departments in terms of communication campaign arrangement) Arrange and improve onboarding and other types of training. Participate in preparation of annual trainings Assist with preparation of materials on compliance status, audit findings closure, implementation of risk treatment plans, improvements made and planned activities Participate in company’s internal initiatives and improvement programs and projects
What will you get with ELEKS
Above-average compensation Close cooperation with a customer Challenging tasks Competence development Ability to influence project technologies Projects from scratch Team of professionals Dynamic environment with a low level of bureaucracy
ABOUT
ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.
Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.
Benefits
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