Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. We currently have R&D centers in Ukraine, India, Poland, Spain, Canada and our headquarters in the US. As we continue to expand globally, we are seeing India, the United States, Canada, Argentina, and Brazil, rapidly evolve into key growth areas in the Miratech network. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Our ForeverRemote work culture offers you the utmost flexibility that comes with remote work.

 

Job Description

We are seeking a Senior Full-Stack Developer to join our team remotely. 
Our client is a leading cloud contact center platform offering advanced tools for call routing, analytics, and automation. The Voice Client team delivers crucial voice call capabilities for our customer call/contact center solutions. Our focus is on smooth and high audio quality to enhance the customer experience. We develop native applications for Mac OS and Windows OS, as well as web-based applications using the latest web technologies. Our direct interaction with customers allows us to promptly address their concerns and use their feedback to continually improve the product for an exceptional customer experience and added business value.

Responsibilities:

Design, develop, and maintain scalable solutions, ensuring their high performance and reliability.Focus full-stack development efforts on the design and implementation of back-end logic and features for voice solutions as well as web applications supporting.Utilize Java and the Spring Boot 3.2.x framework to build robust back-end services and APIs (microservices).Deploy applications using Google Cloud Platform services, ensuring optimal cloud solutions.Conduct debugging and troubleshooting using relevant tools to resolve issues promptly and efficiently.Collaborate with cross-functional teams in an Agile/Scrum environment.Demonstrate strong problem-solving abilities to address complex challenges associated with large-scale systems.Maintain a positive and self-motivated approach, taking ownership of projects and tasks.Communicate effectively with team members and stakeholders, both verbally and in writing, to ensure alignment and clarity on project goals.

Qualifications

6+ years of industry experience in software development with focus on VoIP systems.Strong expertise in full-stack development, with a proven track record in designing and building back-end logic for web applications with microservices architecture.Proficient in Java, with a solid understanding of the Spring Boot 3.2.x framework.Extensive experience with Google Cloud Platform services.Skilled in front-end development using React.js to create dynamic web applications.Strong background in database management, including experience with data stores, relational databases, and NoSQL databases.Excellent debugging and troubleshooting skills, utilizing relevant tools effectively.Proven ability to solve complex problems and contribute to large-scale systems.Experience working within Agile/Scrum teams.Positive, self-motivated, and enthusiastic, with a strong sense of ownership.Excellent verbal and written communication skills.Bachelor’s degree (or equivalent) in a relevant discipline.

Nice to have:

Good understanding of VOIP protocols like SIP, RTP, RTCP, and WebRTC.Familiar with MFE and single-spa frameworkExperience setting up CI/CD pipelines, and applying best practices for security/compliance, observability, and monitoring in a DevOps environment.Experience in database optimization and design of highly available and scalable data architecture.Experience with Contact Centre, IVR, Virtual Agents, and telecommunications service providers is advantageous.

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

 

Full-time