What you can expect

As part of this team, you will be working in a fast-paced, high-impact environment. Collaborating closely with Developers, Infrastructure Engineers, and Product teams to build and maintain resilient systems. The team focuses on automation, continuous integration and deployment (CI/CD), observability, and cloud-native operations to support Zoom’s gateway services.
This team are responsible for deploying and managing services across multi-cloud and on-premises environments.

About the Team

Engineering operations are the driving force behind the seamless functionality and continuous availability that define the platform's unparalleled user experience. You will be responsible for deploying the gateway services. Monitoring infrastructure for these services, developing new automation to reduce manual effort, and being the on-call owner for assigned services.
The team handles multiple services like Zoom AIC, Whiteboard, Notes, and Zoom Live Caption/Translation.

What we’re looking for

This cloud DevOps role is focusing on AWS, k8s, Ansible, Terraform, Linux, Python, Bash or Go.

Hands-on experience working on Production service deployments using Kubernetes.

Have experience leading large scale and high impact technical projects.

Have proven experience in Kubernetes, Dockerized workload deployment, and monitoring for it for large-scale distributed systems deployed on prod.

Have implemented Infrastructure as Code (IaC) using Terraform.

Have experience developing large scale Ansible automation.

Strong background in monitoring and observability, with tools such as Prometheus, OpenTelemetry, Grafana, and ELK Stack.

Responsible for leading the complete service deployment and monitoring.

Mentoring other engineers in the team to follow best automation practices to reduce the toil & lead the automation effort.

Hold a Bachelor’s degree in Computer Science, Data Science, or a related field.

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Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.