Infopulse, part of Tietoevry Create, is inviting a System Analyst to join our team for one of the largest Telco operators in Ukraine, recognized for its innovative services and market leadership. In this role, you will be responsible for gathering and analyzing requirements for software products, ensuring effective communication with clients and stakeholders, and preparing technical specifications. You will also play a key role in maintaining documentation, troubleshooting performance issues, and contributing to the overall product vision.If you are passionate about technology and looking to make an impact in a dynamic environment, we invite you to apply for this exciting opportunity.Areas of ResponsibilityIdentification, collection, analysis, formalization, and agreement of requirements for software productsCommunication with the client and interested departments, agreement on requirements and specificationsGathering necessary data from third-party systems for integration (specifications, test data, working requests)Preparation of technical tasks and specificationsMaintaining the software product description in an up-to-date state, continuously updating documentationAnalyzing and correcting performance and capacity issues of the software productParticipation in testing the tasks implemented by the software product supplierSearching for opportunities for technology reuseAssisting in defining the product vision, participating in managing the product backlogCompiling analytical reportsQualifications3+ years of experience as a systems analyst/technical project managerAbility to create requirements for API development, understanding of specifications (Swagger)Strong knowledge of the TCP/IP stack, HTTP protocol, principles of REST APIDeep understanding of software development principles, SDLC, digital product creationExperience using tools for task tracking and requirements documentation (Jira, Confluence)Knowledge of at least one programming language (JS, Python, etc.)Experience with monitoring systems based on Zabbix, Grafana, PrometheusIntermediate+ level of English