Support Quality Control Team Lead
OBRIO
Київ, Київ,
8 днів тому
... ImpactLead and manage the QC function in Support, aligning with ... .Monitor key KPIs (CSAT, QC scores, FRT, ART, escalations) and ... : 3+ years in Support QC with 2+ years in a ... executing evaluation rubrics and QC systems.Tools: Proficiency with Zendesk, ...
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